• Full Time - 75 Hours Per Fortnight

Primary Care Connect is a local community health centre operating under the social model of health. We work with our community to create better health outcomes.

Visit our website www.primarycareconnect.com.au for the organisations mission, values, journey and strategic direction.

The Manager Health Services is operationally focused. The main function is to provide support and oversee clinical staff to ensure an optimal experience and outcome for the client. In addition, there will be a responsibility to research, develop and implement change for existing and new program opportunities, using population health data and other related evidence. The position will work with staff to improve access and experience to quality integrated multidisciplinary care across the care continuum. This position will actively engage, develop and maintain collaborative partnerships and seek new and innovative opportunities for service model design and delivery.

Key performance indicators of this role include:

• Maintain and share knowledge of current research and population health data (including local, state and national trends) to inform service delivery and resource allocation. Along with the successful implementation of new service models in line with the PCC Strategic plan.
• Creation, implantation and management of dual funding service model plans as it relates to PCC business.
• Monthly reporting on operational programs.
• Quarterly program review and recommendations for development and/or service improvement
• Reporting of funding and service agreements as relevant to the program area
• Conducting and reporting on file audits as per the file audit timeline and procedure
• Conducting and documenting monthly meeting and performance planning for all direct report staff

The following are the key selection criteria for this position:

Please address these in your application, providing relevant work examples of each criteria.

• Tertiary qualification Nursing, Health/Exercise Science, Public Health
• Minimum three-years’ experience working in the Health Sector with extensive knowledge of the Community Health Sector
• Proven experience in managing operational needs of a multi-disciplinary team
• Demonstrate ability to lead change through quality service improvement design and implementation
• Experience in monitoring and measuring client access, experience and outcomes
• Proven ability to monitor agreed key performance indicators as per a Funding and Service Agreement and ability to report and performance plan as required
• Proven experience establishing and maintaining multiple sector networks and consortiums
• Demonstrate innovative and solution focused problem solving
• Desirable previous management experience
• Personal and professional alignment with PCC core values

A position description is attached.