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Special Supporter (Mid-Value Donor) Coordinator

Oxfam Australia
  • Unique opportunity for Special Supporter Coordinator to join one of Australia’s leading non-for-profits
  • Fixed-term (13 months opportunity), Full-time 35 hours per week (with flexibility for 28 hours)
  • Melbourne, Sydney or Brisbane based

About Us

Oxfam is a global movement of people working together to eliminate the inequalities that keep people in poverty.

At Oxfam Australia, we believe all lives are equal and no-one should live in poverty. We believe that in a wealthy world, poverty is unjustifiable and preventable, that the present state of inequality and injustice must be challenged, and that with the right support, people can change their lives for the better.

We are part of an international confederation of 19 organisations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

All our work is led by five core values: Accountability, Empowerment, Equality, Inclusiveness and Sustainability.

As an organisation undertaking work both locally and internationally and in humanitarian response, we take our duty of care seriously to safeguard children, young people and adults and recognise that we must meet community expectations and the trust placed in our people to maintain the highest standards of conduct with children. Therefore, our people are required to comply with the One Oxfam Child Safeguarding and Protection from Sexual Exploitation and Abuse policies and sign the Oxfam Australia Child Safeguarding and One Oxfam Employee Codes of Conduct. 

The Role

As the Special Supporter (Mid-Value Donor) Coordinator you are directly responsible for the design and planning of the experience that higher value segments receive through their engagement in mass direct marketing fundraising activities. This includes segment specific engagement plans for high value appeals supporters; members of the Bequest pool; regular supporters and VIP P2P events and community fundraising participants.

You will work in conjunction with stakeholders across the Direct Marketing, Supporter Services and Supporter Experience teams to implement design plans and ensure that these valuable supporters are nurtured in ways that enhance their loyalty and participation; and drive an increase in their financial contribution to the organisation.

A little about you (the key selection criteria)

To be successful in this role you will have:

  • The ability to organise and host targeted functions to foster agency commitment from current Special Supporters across each segment.
  • Skills to undertake job responsibilities in a manner consistent with equity, diversity, child safe and staff health and well-being policies and procedures.
  • Strong understanding of audience segmentation and targeting
  • Exceptional Customer service; communications and relationship management skills.

We can offer you

  • A base salary of $77,013 plus superannuation, superior leave benefits and access to a generous not-for-profit salary packaging program (up to $18,450 of your salary tax-free).
  • The opportunity to use your talents and expertise to make a positive impact around the world.
  • We value flexibility, and seek to support our people to work in ways that meet their work/life commitments and support their wellbeing.
  • Cultural leave
  • Superannuation matching

Our people are at the heart of everything we do. We care deeply about creating a safe and inclusive workplace where our people feel valued, respected and empowered. We are committed to providing equal opportunities and encourage applicants with personal experience of the forms of injustice we seek to address to apply for opportunities at Oxfam Australia.

Applicants will be required to show proof of their right to work in Australia and successful applicants will be subject to the satisfactory clearance of a Police Records Check, and Counter Terrorism and Aid Diversion check.

How to apply

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