About Our Community

The Our Community Group provides advice, connections, training and easy-to-use tech tools for people and organisations working to build stronger communities.

Our partners in that work are not-for-profit organisations and social enterprises; government, philanthropic and corporate grantmakers; donors and volunteers; enlightened businesses; and other community builders.

Our vision centres on social inclusion and social equity. Our dream is that every Australian should be able to go out their front door and stroll or wheel to a community group that suits their interests, passions and needs - or log on and do the same.

We want to help make it easy for people to join in, learn, celebrate, worship, plant trees, play a game, entertain, and be entertained, care and be cared for, support others and be supported, advocate for rights and celebrate diversity. To get involved. To be valued.

About the opportunity – Administration & Program Coordinator

We are seeking a full-time enthusiastic, organised person to join our busy Institute of Community Directors Australia (ICDA) team. You will work with us to deliver training and programs for the not-for-profit sector across the length and breadth of Australia and across a range of disciplines, including fundraising and governance.

You will be responsible for putting new processes in place to streamline the operations and administration function of ICDA to ensure the best possible experience for our customers and efficiency for staff. You will be responsible for venue and trainer bookings, supporting the smooth online and face-to-face delivery of training throughout our contracts. You will also support the promotion and evaluation of these programs as required. You will have shared responsibility for preparing funder reports and providing trainee support via email and phone.

Your day-to-day tasks will vary a lot (sometimes exciting, sometimes mundane), but it’s all focused on making not-for-profit organisations and their people more skilled, efficient and effective.

You’ll get the opportunity to work in an ethical company with all the excitement and agility of a start-up without the headaches. We’re built on solid foundations, we’re sustainable and successful – but we’ve only just begun. We’re not interested in just keeping things ticking along. We’re builders and we’re on a mission.

About You

You’re a natural collaborator and problem solver with initiative and the eye of an event manager – nothing falls between the gaps when it’s in your safe hands!

You have highly developed ‘soft skills’: you’re friendly, engaging, compassionate, and calm. You enjoy a lively team environment and work well with others. You will thrive in this busy program administration environment, where you will be booking venues, lining up facilitators with the training opportunities while juggling the nuanced phone and email enquiries from our wide-ranging customer groups.

You will have a mind for getting things done and a heart for people and you will set the bar high through the quality of the work you do and the people-oriented decisions you make. Nothing is too much trouble.

Your outstanding organisation skills set you apart from others, you would be described as resourceful and a self-starter able to handle details well and promote our ethos of innovation, creativity and inclusion. You are unflappable under pressure!

As an experienced program coordinator, you always have your finger on the pulse, you typically know the right questions to ask and can usually find the right answers.

You will enjoy working with the team and providing the kind of support that enables our trainers to shine. You have great skills using the Microsoft office suite (particularly PowerPoint) and be a whiz at moving information from one format to another.

Again, your eye for detail and clear-thinking mind will be invaluable, allowing you to review existing and develop new processes in order to have smooth operational and administrative delivery of ICDA products and programs.

Of course, you have great communication skills, enjoy working as part of a team but equally you are happy to put your head down and focus on the operational and administrative tasks at hand.

You must also:

Be an Australian citizen, permanent resident or hold a valid work permit or visa.

Have a valid driver’s license and ideally access to a car to travel to and from any training being delivered face-to-face (petrol will be reimbursed by Our Community)

Be prepared to undertake a police check.

Other relevant information:

Please refer to the full position description for further details: Program Administration Coordinator

The nature of this role is quite varied, and we know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply.

The Administration & Program Coordinator is full time, and reports to the General Manager, ICDA, Adele Stowe-Lindner and works closely with the rest of the team (approximately 14 people). When in the office, standard business hours are 9am to 5pm Monday – Friday, and start and finish times are flexible. Training is often scheduled for evenings (and occasionally on the weekend), so the role will have occasional evenings to provide IT support to the trainers and programs. Time off in lieu is given as mutually agreed. Currently our team is working partially from the office and partially from home.

Our organisation is one that is as supportive and socially conscious as it is agile and explorative. Our DNA of commercial mind and social heart captures who we are at our core. We have a great working atmosphere with an inclusive, fun work culture. Our team is full of highly collaborative, diverse and highly skilled awesome people.

In line with Victoria being the first place in the world to move to 8 hours work, 8 hours rest, and 8 hours sleep we at Our Community are also spearheading the movement to move staff to four days of work a week and three days of leisure. We have established a taskforce to investigate and develop a trial 4-day work week (pay for 5 days). We want to identify opportunities to deliver 100% of the work at 80% of the time, while increasing team mental health, reducing team stress, and maintaining team culture and cohesion.

Our Community is located at 552 Victoria Street (corner of Curzon Street and Victoria Street), Wurundjeri Country, North Melbourne. We work in a modern, bright, art-filled, open plan office and operate in a fairly informal manner (you don’t have to dress up).