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Junior Customer Service & Admin Assistant

Organic Trader
  • This position is full time, Monday - Friday in our office in Rosebery, Sydney
  • Entry level role
  • Starting Salary $42,000

ABOUT THE BUSINESS

Organic Trader is a fast growing distributor of organic, natural and eco friendly products and we supply a wide range of wonderful brands to a variety of businesses across the country.

This is a great opportunity to work with a fantastic team in a busy but fun, supportive environment.

DUTIES INCLUDE:

  • Being the first point of contact by answering inbound calls
  • Processing and invoicing orders and processing credit claims
  • Contacting and helping customers with their orders via phone and email
  • Liaising with, and supporting our on-road Sales Reps
  • Reply to customer and consumer queries via phone and email
  • Data entry and filing
  • Other Ad hoc duties as required
  • Supporting other departments as required

SKILLS AND EXPERIENCE

The ideal candidate with have the following attributes:

  • Exceptional customer service skills
  • A warm and positive attitude
  • Ability to take initiative
  • Computer literate and have sound knowledge of Microsoft Word and Excel
  • Proven abilities to work as part of a diverse team
  • Willingness to learn new IT software, systems and processes
  • Experience in a similar role is favourable but not essential
  • A completed degree or course through 3rd level education is favourable but not essential

You must have the right to live and work within Australia, and preferably be an Australian resident or have a long-term visa with full working rights.

We are looking for someone who would be able to start ASAP, or within the next couple of weeks.

How to apply

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