• Work with ONCALL’s NDIS participants to set out how & when supports will be delivered
• Provide administrative support to ONCALL’s NDIS Client Services team
• Full time-Ongoing role | Office-based | Surrey Hills | Industry Leader 

ONCALL Group Australia is an award winning, quality certified DHHS and NDIS registered service provider in the Disability, and Child Youth and Family sectors: We are people focused, driven by strong values and employ only the best to deliver excellence in client focused support.

A new position has become available for a talented individual to join ONCALL’s dynamic NDIS Client Services team. Proving administrative support to the Client Services department, you will ensure that all NDIS participants have a current Service Agreement in place.

Reporting to the Client Services Team Leader, your role will play an integral part in making sure that NDIS participants are fully involved in any decision that effects their supports. Key responsibilities will include:

• Create Service Agreements and Service Bookings for all NDIS participants
• Assist NDIS participants exercise choice and control over their supports
• Manage service agreement renewals, increases and renewal alerts in a timely manner
• Ensuring participant records are up to date and adhere to privacy / confidentiality policies
• Collate / gather documentation required for NDIS reporting
• Assisting with outstanding invoice and debt collection 

About You:

Our Successful Applicant will:

• Have strong interpersonal skills, enabling effective communication with our NDIS participants/families;
• Have previous administration & office experience;
• Focus, prioritise and work effectively within a fast-paced environment;
• Have outstanding telephone communication, customer service and IT skills;
• Have a current (or willing to obtain) police check, WWC check and DWES check;

In return, you will be rewarded with the opportunity to join a team of ambitious, supportive professionals dedicated to providing quality support services to our NDIS participants, as well as career progression opportunities. ONCALL Group Australia, and the NDIS is growing; this is your chance to get involved and join one of Australia's fastest growing sectors!

If interested, APPLY NOW or please contact Belinda Incani, HR Manager for more information on 03 9896 2468.

ONCALL is committed to safety and wellbeing of all children, young people and people with disability. This will be the primary focus of our care and decision-making.

Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.