About the role

We’re looking for a dynamic, systems-minded Agency Traffic Manager to join our team!

ntegrity works with not-for-profit and for-purpose organisations, so you can be proud of the work you do, and use your skills to make an impact on organisations that create good in our world.

Our agency is growing and our offerings are diversifying, so we are seeking an experienced Traffic Manager to help us evolve how we manage capacity as we grow. A key part of this is evolving our task management / project management system, currently centred on WorkflowMax, towards a more industry-leading, better integrated and intuitive tool or technology stack.

This role is mid to senior level, and will report to our General Manager. We are currently looking for a full-time 12 month contract term. There is the potential this role could lead to an ongoing engagement, and we are open to part-time pending suitability and fit of candidates.

About you

You are an experienced Traffic/Capacity Manager, with at least 3 years experience in a similar role managing capacity, traffic and workflow (preferably) at a digital agency.

What this looks like:

• You have a working understanding of digital advertising, particularly across creative and digital media campaigns - enabling you to translate requirements between Account Managers, creatives and media teams
• You are an expert multi-tasker and have an organised approach to your work, to ensure things don’t fall through the cracks
• You’re a gun at developing, rolling out and optimising processes and systems, and you have a knack in making processes easy to understand and adopted
• You have solid experience in project management tool/s, and love designing and enforcing processes that help teams work together better
• You have experience in agile ways of working including transitioning teams to agile ways of working
• You are eligible to work in Australia (citizen/ PR) and in the Melbourne timezone

On a day-to-day basis, you will be:

• Receiving job requests, reading briefs, managing schedules, assigning tasks and tracking task progress - ensuring jobs are completed on time and to budget
• Managing daily standups and weekly sprint plans for the Creative Team
• Responsible for project and task allocation across the agency, including coordinating with freelancers for resourcing gaps
• Forecasting availability in the agency, keeping a tight feedback loop with the ops & sales teams, in order to optimise agency utilisation and ensure our work is well-resourced
• Balancing workloads and directing resources when projects need to be “swarmed” around
• Joining a PM Tool Champions group to select, trial and roll out a new project management platform for task management, timesheeting and traffic forecasting across the agency. We have already defined our requirements and progressed a shortlisting process - but need extra support in the selection, migration and change management process.

Best of all? Your efforts will be for good. Your success means amplifying companies that care and making the world a better place. You’ll work with Australia’s most passionate not-for-profits, government departments, and values-aligned companies who, frankly, deserve to grow.

About ntegrity

ntegrity is an award-winning digital agency servicing Australia’s leading not-for-profit, for-purpose and government brands. We partner closely with our clients to help prepare for the future, to ensure they can meet their mission of making an impact on the world.

Our team is empathetic, embraces challenges with excitement, is motivated by the growth of our clients and act with integrity at our core. We each take ownership of the business and are driven by an entrepreneurial spirit. We win awards because we stand out from our industry - we do work the world needs and are driven by purpose.

We treat our staff well, and are intentional in investing into innovation and internal projects. We have inspiring leaders that deeply care about our clients and our team.

If you’re eager for a workplace that is transparent, compassionate and recognises hard work — we think you’ll like it here.

A reminder... the reward

• Work in an open, honest, supportive and collaborative culture that encourages innovation and creative thinking, and knows how to seriously get stuff done.
• Be part of a fast-growing company with a visionary CEO and shape where we’re going! Help us develop our services, innovate on new offerings and find untapped opportunities for growth.
• Love what you do and work on problems that matter with a friendly, passionate team.
• Work with awesome clients who are, literally, changing the world.
• We invest significant time and $$ to ensure our staff are growing, challenged and happy… such as flexible working hours, quarterly Strategy Days, learning and development opportunities, and #restrevolution trips!