Are you self-motivated, enthusiastic and enjoy being part of a passionate and supportive team?

Do you have excellent administration, organisation and time-management skills?

About the role

• 5 day per week position
• SCHADS Level 4
• Salary packaging available
• Located near Central station
• Start January 2021

About CID

CID is a peak body representing the rights and interests of people with intellectual disability in NSW.

CID undertakes advocacy, information provision and projects that advance the rights of people with intellectual disability.

The Role and Responsibilities

The Customer Service and Events Officer works as part of the Corporate Services Team to provide administrative support across CID.

Responsibilities of the role include:

• Implement and maintain corporate services processes, systems and infrastructure that will enable the successful operation of CID including general office management.
• Maintain online CRM system, including system administration, managing updates, changes and users, creating regular reports and devising improvements.
• Develop, maintain and coordinate processes for event management, including invoicing, all venue bookings, catering, registration management, support requirements, travel and material preparation for events.
• Coordinate promotion of events through email, mail and phone in collaboration with Communications Team and contribute to the planning for future events.
• Undertake administrative and governance requirements, including record keeping, invoice processing, data collation, correspondence preparation and report writing for a range of stakeholders.
• Develop and maintain effective communication networks with internal and external stakeholders to ensure the efficient and timely exchange of information and the achievement of strategic outcomes.
• Support the participation of people with intellectual disability in CID's work.

Essential Selection Criteria

• Commitment to the human rights of people with disability and the principles of participation and inclusion.
• Excellent organisation and time management skills.
• Experience in coordinating meetings, groups and events. Exceptional administrative skills with significant experience in a similar role.
• Experience implementing organisational systems and processes.
• Demonstrated experience in productive working relationships and a capacity to manage multiple relationships, sometimes with competing priorities, with discretion and respect, to achieve required outcomes.

• Advanced computer literacy including Microsoft Office as well as experience using customer relationship management (CRM) software.

If you have any enquiries about this position please contact Liz Russell, Manager, Corporate Services on 02 9211 1611 or email [email protected], using the subject line: Customer Service and Events Officer enquiry via EthicalJobs.

A position description is attached.