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Manager - People & Culture

North Richmond Community Health
  • Full-Time, Fixed-Term (1 EFT), 10-12 months contract (maternity leave)

North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. With the recent addition of Victoria’s first Medically Supervised Injecting Room, NRCH works with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care.

NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds. .

The Manager, People and Culture role calls for an experienced HR & IR professional to lead a team responsible for the provision of operational and strategic human resource functions for NRCH.

Roles and responsibilities include, but are not limited to

  • Provide high level authoritative advice on strategic, tactical and operational human resource management strategy to support and build the capability and culture of NRCH.
  • Lead a small high performing team in the effective delivery of a broad range of HR programs, services, information and provision of advice to clients to support organisational objectives. These include, business partnering, recruitment, learning and development, safety and wellness, industrial and employee relations.
  • Ensure all HR related policies, procedures and systems are well established and align with the NRCH Strategic Plan, and relevant application of industrial instruments including the relevant Awards and Enterprise Agreements.
  • Identify and manage complex risks and issues associated with the HR function; including management of all operational industrial relations matters through helpful, prompt and clear communication between all parties, and taking proactive action where necessary in response to award/agreement imperatives.
  • Provide leadership to identify and implement developmental programs to support NRCH managers with a focus on building high performing teams and fostering a positive workplace culture.
  • Manage the provision of timely and expert WorkCover and Injury Management advice, administration and coordination, including RTW activities.


Essential qualifications, attributes and skills include, but are not limited to:

  • A relevant tertiary qualification and membership of the Australian Human Resources Institute would be well regarded.
  • Demonstrated experience in, and knowledge of, the development, implementation and management of Human Resource Management strategy, policy, governance and risk management frameworks, preferably gained in a public/community sector environment.
  • High-level capability in the provision of technical HR/IR expertise and in leading and motivating a team of professionals, including setting team objectives, assigning team priorities, managing performance standards for individuals and creating a positive workplace culture
  • A working knowledge and extensive experience working with HRIS (such as iChris, ELMO or comparable system).
  • Excellent analytical and problem-solving skills and a record of achievement in generating practical and innovative solutions to support organisational objectives.

Please note it is a requirement for all employees of North Richmond Community Health to demonstrate evidence of mandatory immunisations/vaccinations prior to commencement of employment, based on the Immunisation Category their position falls under.

All offers of employment are subject to provision of a satisfactory National Criminal History Check.

A Position Description is attached.

How to apply

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