North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. It works with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care. With the recent addition of Victoria’s first Medically Supervised Injecting Room, NRCH is dedicated to combating stigma and discrimination experienced by people who use drugs, and improving their quality of life.

NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds. We also provide specialist health services in other parts of Victoria, and work with health, government and community services around the country.

The position is responsible for the management and delivery of general and executive administrative services within the CEO and Executive Office, to support the achievement of operational, organisational and strategic objectives by providing professional, high level administrative support to the CEO and Executive. The position also provides executive administrative support to the NRCH Board and all Board Committees.

The position has two direct reports: EA to CEO and Executive and Administrative Assistant to the Executive Office.

Key Responsibilities include, but are not limited to:

• Provide executive support to the CEO
• Establish and maintain key linkages and liaison across the organisation to ensure a high quality and consistent approach to service delivery
• Manage communications including briefings, reports and submissions with internal and external stakeholders
• Act as the Executive point of contact, liaise with stakeholders and action requests to coordinate communication and proactively ensure responses meet deadlines
• Provide issues management and support, responding to emerging issues to ensure effective resolution with minimal risk to the organisation
• Lead and/or contribute to projects to support the achievement of organisation level strategic and operational objectives
• Develop and oversee the implementation and evaluation of administrative practices, systems and procedures to optimise efficiency and support the achievement of quality outcomes
• Monitor and report on strategic, operational and project plans to inform decision making.

• Contribute to company-wide communications such as newsletters, internal email updates, stakeholder and partner updates, and company intranet/internet content
• Manage projects as determined by the CEO

• Assist in coordinating ad hoc community meetings

Board Support

• Coordinate administrative tasks for board meetings, including preparation of papers prior to meeting, taking minutes, sending follow up correspondence, filing paperwork and following up on assigned tasks
• Handle all board and organisational membership and registrations as required
• Assist in inducting new Board members
• Ensure board functions effectively in provision of training, development and expertise
• Ensure language requirements are catered for at public and board meetings
• Assist in preparation of reports, AGM and other community meetings as required by the Board

Essential Qualifications, Skills and Experience:

• Tertiary qualifications in a relevant discipline (e.g. Business, Management, public sector administration) and/or several years of relevant experience.
• Demonstrated skills and experience in the delivery of quality administrative support at an executive level, including research, investigation, analysis and preparation of high-quality complex reports
• Highly developed verbal and written communication skills
• Experience in preparing briefing papers, memos and general correspondence
• Demonstrated ability to develop and work within collaborative teams to achieve organisational objectives.
• Strong computer skills including, but not limited to, MS Office applications; together with demonstrated knowledge of current and emerging business support technologies
• Demonstrated skills in the planning, management and delivery of projects
• Current Drivers Licence and Police Check.

The preferred candidate will be required to undergo a Police Check prior to any offer of employment being made.

A position description is attached.

For further enquiries please contact Vicki on [email protected], using the subject line: Executive Officer enquiry via EthicalJobs. Please ensure to include your contact details so she can contact you in due course.