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Tenant Advocate - Tamworth

New England and Western Tenants Advice and Advocacy Service

We are seeking a highly motivated individual to fill a position as a Tenant Advocate. The successful applicant will be located in our Tamworth office, following a three month induction period working from our Armidale office.

NEWTAAS provides advice, advocacy, Tribunal representation and education on tenancy law to tenants in the northern and western regions of NSW. The area covered includes the New England, North Western and Far Western regions of NSW.

Selection Criteria:

  • Demonstrated skills in advocacy, negotiation and representation
  • Demonstrated skills in case management, including record keeping and comprehensive case notes
  • Proven communication, interpersonal and administrative skills
  • Good computer skills, including word processing, data entry and Internet experience
  • Experience in dealing with clients with intellectual disabilities, clients from Indigenous and non-English speaking backgrounds, and clients from disadvantaged circumstances
  • Demonstrated ability to work cooperatively as part of a community based team
  • Ability to effectively undertake and deliver community education initiatives
  • Ability to effectively participate in relevant tenancy law reform initiatives
  • Current driver's license
  • Tertiary qualifications in a related discipline such as Law, Social Work or Community Welfare are desirable

The position is available for 28 hours per week. Some negotiation of the days and hours of work may be possible with the Service Manager. The position is paid under the SCHADS Award at Grade 5. NEWTAAS is a registered charity, and salary sacrificing is available.

Applicants are advised that significant training will occur over the first twelve months of the position.

For the first three months of employment, the successful applicant will be required to work from our Armidale office.

The successful applicant may be required to work additional hours to meet service delivery requirements. Interviews for the position are proposed for the week commencing 24 November 2020.

Please indicate your availability for travel within New South Wales generally in your application.

Applicants holding a current Australian practicing certificate are advised that it must be relinquished as a condition of employment.

An information package is attached.

How to apply

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