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Support Workers - Hawthorn Youth

Neami National

“Full citizenship for all people living with a mental illness in Australian society”

About the role:

  • 2 positions available:
    • 0.8 FTE Community Rehabilitation Support Worker OR
    • 0.7 FTE Community Rehabilitation Support Worker & 0.1 FTE Operational Support Officer (will be required to work across both roles)
  • Maximum Term Contract until 30 June 2024
  • CRSW salary is 64k – 69k p.a (pro rata) + super + salary packaging
  • 7 day rotating roster
  • Based at Neami Hawthorn

The Youth Residential Recovery Service is a 7 day a week service that supports the recovery of young people aged 16-25 experiencing mental health concerns within a safe and supportive residential environment. The program is aimed towards young people requiring intensive support to develop life skills and the confidence to progress to, or return to independent living.

As a Community Rehabilitation and Support Worker, you can help young people ‘change the script’ and kick goals in their ‘adulting’, while being part of a dynamic and supportive team. Lead the way with creative and evidence based approaches. We are seeking people with personality and authentic warmth to support ‘recovery through relationship’.

As Operational Support Officer, you will further support the delivery of high quality services by ensuring that staff at the Hawthorn site receives administrative support that is flexible and responsive to their needs.

Core duties – Community Rehabilitation and Support Worker

  • Provide direct support and rehabilitation to young residents
  • Facilitate engaging groups on life skills
  • Work within a youth friendly, recovery and trauma based model
  • Maintain records and resources
  • Engage consumers and develop trusting and professional relationships
  • Work closely with clinical case managers in order to deliver the best possible comprehensive service to consumers
  • Work within a collaborative team approach

Core duties – Operational Support Officer

  • Ordering stationery and office supplies
  • Processing invoices
  • Consumer database data entry
  • Coordinating site maintenance
  • Maintaining filing and archiving systems
  • Coordinating meeting room, venue and catering bookings
  • Assisting operational support audit and compliance processes

What will you bring to this role?

  • Relevant training in youth, mental health or community work
  • Passion for working with young people
  • Ability and willingness to work effectively as part of a team
  • Knowledge of complex mental health issues
  • Highly developed written and verbal communication skills
  • Knowledge of the recovery model for mental health
  • Excellent administration skills with high attention to detail
  • Strong knowledge of the Microsoft Office Suite (including email and internet) and proven experience working in a computerised environment
  • The ability to plan, organise and analyse tasks

Mandatory requirements:

  • Current Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Police check (refer to PD) – disclosable outcomes considered
  • Neami National will require, as part of our condition of employment, that all candidates applying for any position must be fully vaccinated for COVID-19 (or have received one dose of an approved COVID-19 vaccine and have a scheduled appointment to receive their second dose.)
  • Candidates will be required to provide appropriate evidence of COVID-19 vaccination to Neami National.

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Incentives include:

  • Diverse and inclusive organisation
  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Excellent conditions including paid parental leave, generous long service leave, wellness and gratis leave
  • Pet friendly environment

How to apply:

If you feel you have the skills and experience to succeed in this role, then please click the APPLY button now.

The terms and conditions of the role are listed in the position descriptions.

If you have any further questions not addressed in the advertising words or position descriptions please contact:

Name: Matt Pearse – Service Manager
Phone number: 0447 911 571

No recruitment agencies candidates need apply

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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