“Full citizenship for all people living with a mental illness in Australian society”

About the Role

• Great Leadership Opportunity based in Adelaide CBD, SA
• Base salary from $91,772 - $95,835 per annum plus superannuation
• Maximum term contract until October 2022, with high possibility of extension to 30 September 2024; subject to review of funding contracts and performance.

The Service Manager is an exciting new role responsible for the establishment, ongoing management and further development of the of South Australia’s first Urgent Mental Health Care Centre (UMHCC). The UMHCC is based on RII International’s “Crisis Now” movement and their international leading lived experience, high engagement, multi-disciplinary crisis model offering an alternative to Emergency Department presentations.

The Service Manager reports to the Regional Manager - Crisis Services and will lead a multi-disciplinary team consisting of fifty percent Peer Support Workers along with medical officers, nurses and clinicians to deliver safe & quality services that produce recovery-oriented outcomes and a great consumer experience. Neami holds a high standard of leadership and expects them to lead and maintain a positive culture, quality coaching, supervision and to motivate high performance with their reporting Clinical and Peer Leads and the broader team. They Service Manager will work collaboratively with partners to improve and develop the overall service response to people presenting with urgent mental health needs. The Service Manager will also undertake a key role in service development, including ongoing evaluation and review of service outcomes, management of high profile external and internal stakeholders.

What will you bring to the role?

• Demonstrated relevant experience in operational leadership with the ability to manage complexity
• Ability to seamlessly move between strategic and operational management including ability to manage complex, challenging and demanding daily operational issues
• Experience with relevant legislative requirements and governing body reporting responsibilities
• Disciplined approach to operational management and workforce planning including efficient allocation and management of resources
• Superior communication, interpersonal, analytical and organisational skills
• Have a current or be prepared to undergo a DHS child-related clearance and a criminal record check. Applicants must be prepared to cover the cost of such checks

Mandatory requirements

• Qualifications in either/ or Social Work (AASW membership is desirable), Psychology, Nursing or Occupational Therapy
• Current registration with AHPRA, OTA or Clinical Registration with ACMHN
• Minimum of 2 years’ experience in mental health practice is required for Social Work, Psychologist or Occupational Therapy
• Current Working with Children Check
• Australian Working Rights
• Drivers licence
• Police check (refer to PD) – disclosable outcomes considered

About Neami

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

“Neami’s been amazing for career development. I’ve gone through several different types of roles and positions. Over the last 11 years there have been so many opportunities to engage with, and the organisation really supports people to do that”

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Why work with us?

Neami offers its staff a variety of incentives, such as:

• Diverse and inclusive organisation
• Salary Packaging providing tax benefits available for living and entertainment expenses
• Comprehensive Learning and Development training
• Employee Assistance Program (EAP)

How to apply:

If you feel you have the skills and experience to succeed in this role, then please apply now.

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description, please contact:

Name: Kim Holmes, SA State Manager
Phone number: 0434 332 718

No recruitment agencies candidates need apply.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

A position description is attached.