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Mental Health Clinical Support Coordinator - Information Assessment and Referral Service - Cairns & Far North

Neami National

Full citizenship for all people living with a mental illness in Australian society

About the Role

  • Full Time, Maximum term contract until 30 June 2022
  • Health Professionals and Support Services Award 2020 Level 2 From $79,925-$89,410 pa, or Nurses Award 2010 Level 2 (Above Award).
  • Location: Cairns/Northern NSW Region/Central Coast/Coffs Harbour

The Head to Health - Information Assessment and Referral Service (HTH IARS) program is available across 8 NSW regions for people of all ages, whether their mental health issues are pre-existing or have emerged during the pandemic.

The HTH IARS provides a central intake service that will endeavour to find the best support for consumers. This may be via referral to an existing service or a local Head to Heath hub.

Core duties

  • Engage consumers and develop trusting and professional relationships
  • Maintain accurate individual consumer files and databases
  • Triage and assessment of mental health referrals
  • Foster and maintain relationships with external stakeholders to ensure good communication flow and clear referral pathways
  • Participate in community engagement activities as directed and promote the mental health and wellbeing of the community

What will you bring to the role?

As a Mental Health Clinical Support Coordinator you will have a background and be registered in your field of Occupational Therapy, Social Work, Mental Health Nursing and/or Psychology, along with demonstrated experience. Our ideal candidate will have a deep understanding of the issues faced by individuals in the region including those identifying from a CALD or Aboriginal and Torres Strait Islander background.

Other essential skills and experiences we are looking for include:

  • The ability to work in a team environment
  • Excellent written and verbal communication skills
  • Knowledge of local services particularly relevant to designated program area
  • The ability to form and maintain strong relationships with key stakeholders
  • Be able to work with individuals from diverse and unique backgrounds
  • Be an honest and transparent individual

Mandatory requirements

  • Relevant Clinical qualifications and registrations – Refer to PD
  • Blue Card with Yellow Card Exemption or Blue & Yellow Cards (employee responsibility)
  • Australian Working Rights
  • Drivers licence
  • AUS Police check
  • Neami National will require, as part of our condition of employment, that all candidates applying for any position must be fully vaccinated for COVID-19 (or have received one dose of an approved COVID-19 vaccine and have a scheduled appointment to receive their second dose.)
  • Candidates will be required to provide appropriate evidence of COVID-19 vaccination to Neami National.

Incentives include:

  • Diverse and inclusive organisation
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Employee Assistance Program (EAP)

How to apply

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description please contact:

Aimee White, Service Manager: M 0429 566 875 or aimee.white@neaminational.org.au using the subject line: Mental Health Clinical Support Coordinator - Information Assessment and Referral Service - Cairns & Far North enquiry via EthicalJobs.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

A position description is attached.

How to apply

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