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Lived Experience Worker

Neami National
  • Maximum Term Contract until 31 December 2020
  • GP Plus – Noarlounga
  • Saturday and Sunday, 4PM – 11PM 

About the Role

The Walk in After Hours Service aims to improve mental health outcomes and mental health care experiences for people presenting with low acuity mental health symptoms and/or associated difficulties and their carers/families that requires more than telephone contact but may not require hospital presentation for assessment.

The Walk in After Hours Service will provide comprehensive mental health assessment and recovery focused support services in the sociable after-hours period that complement, and link with existing mainstream primary and secondary mental health services available in the in hours period as well as acute mental health services provided through the Southern Adelaide Local Health Network. The

Lived Experience Support Worker will utilise their personal experience of mental illness to engage with the clients and their carers and family drawing from a strengths-based recovery orientated service of care and act as a role model towards recovery for people experiencing mental illness. In addition, the Lived Experience Support Worker will work collaboratively with the Mental Health Clinicians and support the Mental Health Clinicians by performing vital administrative roles

The Lived Experience Worker will work as part of a multidisciplinary team to provide high quality individual generalist psychological therapies to people with mild, moderate, and severe mental health conditions.

What will you bring to the role?

Our ideal candidate will be someone who can demonstrate the following:

  • Knowledge of recovery principles and strength-based approach in working with consumers who have mental health issues.
  • Well-developed communication skills and ability to work as part of a multidisciplinary team.
  • Ability to maintain professional boundaries.
  • Ability to plan, deliver and evaluate psycho education and groups to mental health service consumers.
  • Ability share lived experience of recovery to assist consumers and staff within the role.
  • Experience in administrative roles and has had experience with using databases and computer systems.  

Mandatory requirements:

  • Lived experience of mental illness and a level of recovery that enables you to use this experience for the purpose of sharing knowledge, commonality and experiences
  • Minimum Certificate IV in Mental Health/Peer Work or equivalent experience;
  • Well-developed verbal and written communication skills;
  • Demonstrated ability to work with people from Diverse Cultural Backgrounds with specific reference to Aboriginal and Torres Strait Islander people;
  • Australian Working Rights
  • Drivers licence
  • Police check (refer to PD) – disclosable outcomes considered

Consortium Context

The Links to Wellbeing (LTW) consortium is a group of mental health and community service providers, consisting of:

  • Neami National
  • Mind Australia
  • Mental Illness Fellowship of South Australia (MIFSA)
  • Uniting Care Wesley Bowden (UCWB)

The organisations have built upon existing strong partnerships in the primary health and community service sectors.

The Adelaide Primary Health Network have commissioned the Links to Wellbeing consortium to provide Primary Mental Health Services that will provide clinical support including psychological services, care coordination and  non-clinical mental health support, which can help people to find the right support and navigate the options available to them across the stepped care continuum.

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

“Neami’s been amazing for career development. I’ve gone through several different types of roles and positions. Over the last 11 years there have been so many opportunities to engage with, and the organisation really supports people to do that”

Incentives include:

  • Diverse and inclusive organisation
  • Regular reflective Practice Development sessions and coaching with your supervisor
  • Attractive Salary Packaging available providing tax benefits available for living and entertainment expenses

How to apply

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