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Consumer Support Worker - Macarthur Accommodation and Access Program

Neami National

“Full citizenship for all people living with a mental illness in Australian society”

About the Role

  • Full Time, Maximum Term Contract until 30 June 2024
  • Based in Neami Campbelltown
  • CSD Level 2 from $64,363 - $69,031 pa (pro rata) + super + salary packaging

The Macarthur Accommodation and Access Program (MAAP) is a time limited, focussed intervention aimed at assisting people who are homeless or at risk of becoming homeless to access stable and sustainable housing and support arrangements. Neami’s MAAP works closely with correctional facilities, local mental health services, Aboriginal Services, Social and Community Housing services, other NGO’s and health practitioners in the Macarthur area.

The crisis service within MAAP offers six beds for single men who are homeless and a 2 bedroom unit for couples without children. There is also transitional style accommodation for single men and couples without children. These services are designed to provide a period of additional support and aimed at supporting people to exit homelessness to safe and sustainable accommodation. As a Community Support Worker, you will work under an assertive outreach model aimed at providing integrated services that focus on transitioning from homelessness or risk of homelessness to safe, secure and sustainable long term accommodation, prevention of re-offending and improved health outcomes.

Core duties

  • Provide direct support and rehabilitation
  • Engage consumers and develop trusting and professional relationships
  • Work closely with clinical case managers to deliver the best possible comprehensive service to consumers
  • Working with community partners
  • Collect, collate and maintain data on consumer contact
  • Maintain records and resources

What will you bring to the role?

  • Relevant experience in a similar role
  • Experience and working knowledge of homelessness
  • Previous experience in working with complex mental health and drug and alcohol issues
  • Previous experience working with people exiting correctional facilities desirable
  • Ability and willingness to work effectively as part of a team, to meet program goals and objectives
  • Highly developed written and verbal communication skills
  • Be a team player
  • Knowledge of the recovery model

Mandatory requirements:

  • Current NSW Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Police check

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 88% of staff proud to say they work for Neami.

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Incentives include:

  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Excellent conditions including paid parental leave, a monthly accrued day off, generous long service leave, wellness and gratis leave
  • Employee Assistance Program (EAP)
  • Flexible working arrangements

Application Procedure

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description please contact:

Kath Flack-Crane, Service Manager: (02) 4627 8444 or 0447 836 050

No recruitment agencies candidates need apply

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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