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CALD Engagement Intake and Assessment Worker

Neami National

“Full citizenship for all people living with a mental illness in Australian society”

About the Role

  • Full Time
  • Maximum Term contract until 31 March 2021
  • $73,434 - $79,010 p.a, pro rata dependent on skills and experience
  • Monday to Friday between 8.30am to 5pm
  • Neami Intake Fairfield, Brunswick and/or working mobile with approval

The project is a time limited initiative which will assist people experiencing psychosocial distress and mental ill health due to the COVID-19 physical distancing and isolation measures, including those who are required to self-isolate for whatever reason. This includes people with lived experience of mental illness, as well as those experiencing poor psychosocial health for the first time due to the impacts of COVID-19.

The Partners in Wellbeing service supports will be targeted to people:

  • Who do not currently receive state, Commonwealth or NDIS funded psychosocial supports and require wellbeing checks and support
  • Priority will be given people at high risk of relapse in their mental health condition or psychological state to prevent avoidable relapse, ED presentations and hospital admission and/or risk of self-harm or suicide.

The CALD Engagement Intake and Assessment Worker will be responsible for the coordination of Culturally and Linguistically Diverse (CALD) stakeholder engagement across the state. The role will also involve engaging with CALD community leaders, faith based leaders and international students to reduce barriers to help seeking behaviour and providing CALD networks with necessary information of other sorts of supports and services available and redirect and/or promote referrals as needed.

Core duties

  • Explore innovative ways to promote the service and engage priority CALD populations across the state of Victoria.
  • Provide a secondary consult to other Partners In Wellbeing staff within Neami, EACH & ACSO when they are engaged with a consumer from a CALD background
  • Coordinate service promotion and work alongside Wellbeing Coaches to engage potential referrers
  • Work closely with the Neami Communications and Marketing team to action the Communication/Marketing Plan for the program
  • Work from a trauma informed lens and have a strong understanding of the issues facing CALD communities which may impact on their reduced help seeking behaviour.

What will you bring to the role?

  • Extensive experience working with people from culturally and linguistically diverse backgrounds
  • Demonstrated knowledge of how best to access, advocate for, and maintain services for consumers who are from culturally diverse backgrounds.
  • Have a high level of energy, enthusiasm and flexibility, along with a commitment to team work
  • Demonstrated ability to work effectively while managing a range of tasks
  • Ability to maintain a hopeful and positive outlook even during challenging times at work
  • Strong communication skills

Mandatory requirements:

  • Current Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Insured, registered vehicle for work use if required
  • Police check (refer to PD) – disclosable outcomes considered
  • A Disability Worker Exclusion Scheme Check will be undertaken prior to commencement

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Incentives include:

  • Diverse and inclusive organisation
  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Excellent conditions including paid parental leave, a monthly accrued day off (If Full Time), generous long service leave, wellness and gratis leave
  • Employee Assistance Program (EAP)

How to apply:

The terms and conditions of the role are listed in the Position Description. If you have any further questions not addressed in the advertising words or position description, please contact:

Name: Damian Medley (Service Manager) or Kaling Yeung (Senior Practice Leader)

Phone number: 0402 390 385 or 0418 454 685

No recruitment agencies candidates need apply

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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