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Project Support Officer

National Disability Services

About NDS

National Disability Services (NDS) is Australia's peak body for non-government disability service organisations, representing over 1180 non-government service providers.

At NDS, we are committed to supporting our members and the disability sector more broadly to provide high quality support and services to people with disability. NDS promotes the full inclusion of people with disability and this commitment is outlined in our Disability Action Plan (DAP).

NDS is committed to fostering an inclusive and values driven work environment respecting the diversity of our employees, and the members and communities we serve. 

NDS employees come with a strong appreciation for the disability sector, and the passion to make a difference. 

To find out more about working for NDS please visit our website at https://nds.org.au

 Job Description

  • Full-time, 38 hours (5 days)  or part-time with a minimum of 3 days (28 hours) 
  • Fixed term contract until 30 June 2022 

Highlights:

  • Use your information processing and analysis skills, critical thinking and initiative to support delivery of ICT projects at NDS.
  • Participate in business analysis and implementation of a solution based on industry leading Microsoft Dynamics 365 / Power Platform.
  • Contribute to programs that deliver outcomes for people with disability.
  • Enjoy workplace flexibility, including an option to work flexible hours / work from home on certain days.
  • Be part of a dedicated team operating in a dynamic environment.

Key Accountabilities:

  • Provide support to the Project Lead - Access and Inclusion, including all aspects of project support.
  • Contribute to implementation, testing, operation, support and continuous improvement of IT systems servicing the ACROD Parking and Companion Card programs and the new disability employment project.
  • Liaise with a range of stakeholders to facilitate engagement, project communication and delivery.
  • Undertake ad hoc duties as required.

Desired Skills and Experience

To be successful in this role you must have:

  • Strong data transformation, cleansing and analysis skills with demonstrated experience in data-rich projects and environments.
  • Advanced level of competency with the MS Office Suite, specifically Excel / Power Query. Experience with Power BI, Microsoft Dynamics 365, Power Automate, Qualtrics (or similar platforms) would be highly regarded.
  • High customer service orientation, with ability to engage with a diverse range of stakeholders.
  • Excellent organisational and time management skills, with strong attention to detail, high degree of accuracy and clear logical thinking.
  • High level written and verbal communication skills with well-developed interpersonal skills.
  • Minimum 3 years’ experience in a similar role.
  • The ability to maintain strict levels of confidentiality.

Desirable Qualifications:  

  • Relevant qualifications in information systems / data analytics / computer science / database management / business analysis / project management or related fields will be highly regarded. 

What we offer:  

  • Flexible working including working from home  
  • Salary packaging  
  • Collaborative environment  
  • Employee Assistance Program 
  • Learning and development 

To apply: 

Please click on Apply Now and send your CV and a cover letter addressing the selection criteria.  

For a confidential discussion about the role, please contact Eugene Glazman, Project Lead – Access and Inclusion on (08) 9208 9828. 

Thank you for your interest in the position. Please note that only shortlisted candidates will be contacted. 

No agencies please. 

If you have any requirements for the interview (e.g. mobility access, or other adjustments), please let us know in advance so accessibility arrangements can be made. 

NDS is an Equal Opportunity Employer and we welcome applications from all diverse groups and backgrounds.  

How to apply

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