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Centrelink Agent / Community Admin Support - APY Lands

MoneyMob Talkabout Limited
  • Part time fixed term role (30 hpw, 12 month contract)
  • Oversee the day to day running of MoneyMob’s Pukatja office and supervise a small team of local staff in the APY Lands
  • Highly varied, hands-on role with a passionate not-for-profit organisation supporting remote Indigenous communities!
  • Enjoy a competitive salary circa $62,000 - $67,000 pro rata per annum plus super, salary sacrificing, subsidised accommodation, relocation assistance & more!

About MoneyMob Talkabout

MoneyMob Talkabout is a not-for-profit organisation delivering a range of financial and community support programs with and for people in remote Indigenous communities.

Our Money Hub in the APY Lands, which has operated since 2012, provides a one-stop shop for local community members to interact with the broader economy in a safe and supportive environment. Teams also visit other communities in South Australia from Pipalyatjarra to Indulkana providing services on an outreach basis.

MoneyMob Talkabout is actively committed to being an Aboriginal run and led service, as such we strongly encourage experienced and qualified Aboriginal and Torres Strait Islander people to apply for this position.

About the Opportunity

MoneyMob Talkabout is currently looking for a person to fill a part time (30 hpw) Centrelink Agent/Community Admin Support role. This role is based in Pukatja (Ernabella), in the APY Lands in SA. This role is being offered on a 12 month fixed term contract, with the possibility of extension.

Reporting to the Corporate Services Manager, this is a hands-on role that will see you responsible for the smooth running of the Pukatja office and training and ongoing support of local office staff.

The Pukatja office is a critical resource to Anangu in the Pukatja community as a hub from accessing mail, banking, Centrelink, financial counselling and other services.

This position is essential to the daily operation of these services and ensuring that the office is a safe and comfortable space for people to come to. The role embodies the essence of our vision and values to empower Aboriginal people; both our clients and co-workers by sharing knowledge, developing skills and building independence for people to interact with institutions and agencies autonomously.

See the full position description and information for applicants documents attached to this ad.

For a confidential discussion about the position, please contact Kylie Roberts - Corporate Services Manager on (08) 8953 2410.

About You

To be successful in this role you will be a hands on and supportive leader, with demonstrated experience in training, supporting and motivating a small team to achieve high performance results. Specific experience leading Indigenous team members would be highly regarded.

You will need a background in Administration or Office Management, with a qualification in one of these areas. You'll also need well-developed organisational and communication skills, with the confidence and resilience to live and work in a remote community and build relationships with individuals.

Experience working in remote areas and in a cross-cultural context is very important. You will be living in a remote location, supporting individuals in sometimes extreme or confronting conditions. You'll be reliable, hard working, highly empathetic, and culturally competent; able to understand the needs and concerns of the communities involved and have the communication and interpersonal skills needed to adapt your approach to each individual.

You will bring an open-minded, community-focused approach, and be able to juggle the needs of multiple stakeholders, adapting to any changes or unforeseen issues that may occur. You'll also be highly organised, with great time management skills and the ability to both competently use and train local staff in the use of computers, software packages and the internet.

Finally, you will be genuinely passionate about achieving positive outcomes for the communities that MoneyMob supports.

Please Note: This position may require you to use your personal vehicle to get to and from work and pick up mail from time to time. To be eligible for consideration, you must hold a current Driver's Licence, have your own reliable vehicle and be comfortable driving 4WD vehicles on remote roads, sometimes independently. Employment will also be subject to a National Police Clearance and Working with Children check.

About the Benefits

This is an incredible opportunity to bring your skills to a passionate not-for-profit organisation supporting some of the most remote communities in Australia.

In return for your hard work and dedication, you will receive an attractive remuneration circa $62,000 to $67,000 pro rata, plus super and salary sacrificing options to increase your take-home pay.

You'll also enjoy a GREAT range of additional benefits including:

  • Relocation Assistance
  • 6 weeks annual leave
  • Employee Assistance Program
  • 5 days mandated annual breaks
  • $500 annual wellbeing payment

You will be welcomed into a friendly and passionate team, with comprehensive training and support from colleagues and management.

If you're looking to make a positive community impact and take on a great role within a supportive not-for-profit organisation - Apply Now!

A position description and information package are attached.

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