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Metropolitan Migrant Resource Centre Inc.'s logo

Case Coordinator - Settlement Engagement Transition Support Program

Metropolitan Migrant Resource Centre Inc.
  • Contract position to 30 June 2021 (possibility of extension) (SCHADS Level 5.1)
  • Part time – 3 days per week
  • Ability to speak Dari, Hazaragi, and/or Farsi an advantage
  • Based in Mirrabooka

About the Organisation

The MMRC  is a non-profit community organisation based in Mirrabooka which provides services to migrants and refugees across the metropolitan area. The MMRC also undertakes a range of community development and support activities.

About the role

The SETS Case Coordinator provides comprehensive casework and advocacy support to humanitarian entrant and refugee clients to assist their settlement in Perth. Case Coordinators also organise group work, information sessions and other activities for clients that will contribute to their successful settlement.

Selection Criteria


  1. Extensive experience in delivery of case coordination/case management services to refugee and humanitarian entrants from a variety of culturally and linguistically diverse backgrounds.
  2. Demonstrated understanding of case management practices and principles in the human services not for profit sector.
  3. Experience in coordinating, planning and facilitating support groups and activities.
  4. Experience in coordinating, planning and facilitating information sessions and workshops for clients on areas aligned to client needs and the nine national priority settlement framework outcomes.
  5. Well-developed verbal, written and interpersonal communication skills, including capacity to write quality case notes and maintain client data together with the ability to liaise, engage, consult and negotiate with a culturally diverse range of clients and stakeholders.
  6. Demonstrated ability to plan, prioritise and organise workloads in order to meet competing demands and timelines.


  1. Possession of a language other than English (Dari, Hazaragi and/or Farsi particularly desirable).
  2. Experience and understanding of the DSS  - DEX reporting system or online client management and reporting systems

Enquiries should be directed to Amanda Gillett on 9345 5755.

A position description is attached.

How to apply

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