• Full Time, 12 month max term contract
• Location: Bankstown  
• Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

The Program Manager is responsible for ensuring the effective and regular provision of line management or administrative supervision, practice and clinical supervision of service delivery staff within Mission Australia as per the Mission Australia Supervision Policy. Generally responsible for managing a small team of up to 10 employees to deliver high quality and contractually compliant services to clients in a local community.

Your key responsibilities will be to:

• Lead the local team in the delivery of program requirements to clients.
• Responsible for the co-ordination of delivery of the service commitments in order to achieve the required client outcomes.
• Influence the operational activities by contributing to the on-going development and improvement of the service.
• Develop work practices and procedures, methodology, plan and provide advice on policy matters.
• Demonstrates leadership of the team and is responsible for the effective people management.
• Manage the team across a wide geographical spread with regular and rotating site visits

Requirements for Success

• Substantial experience in leading and managing teams in a complex service delivery setting across a wide geographical spread.
• Experience in management of ParentsNext or similar program would be desirable.
• Relevant degree with experience or associate diploma with substantial experience.
• Demonstrated ability to deliver service outcomes on time and in compliance with funding requirements.
• Demonstrated ability to develop and maintain effective relationships with key stakeholders.
• Previous experience in budget and financial management.
• Strong interpersonal and communication skills.
• Demonstrated interest in community and social outcomes.
• A personal alignment with the values of Mission Australia.
• Flexibility to travel across a region as required.
• Current Driver’s Licence

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits

A career with Mission Australia will offer you rewarding experiences to make a difference in the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• NFP salary packaging benefits reducing taxable income (details via Advantage)
• Generous discounts with hotels, travel insurance and major retailers
• Free, confidential counselling services via our EAP
• Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email [email protected] using the subject line: Program Manager - ParentsNext enquiry via EthicalJobs.

Next Steps

To be considered for this opportunity, please click ‘apply now’ and send your cover letter and resume today.

For more information, feel free to view the Position Description via  PD - Program Manager Level 1.pdf. For further information regarding working with us visit Working for Mission Australia.