• Permanent full time
• Location: Sydney CBD – working from home initially   
• Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Mission Australia Housing (MAH) 

Mission Australia Housing is an established and progressive, Tier One National Community Housing Provider of social and affordable housing and also provides both tenancy and asset management services for a number of third party organisations and private investors.

We seek to offer a pathway away from homelessness by providing good-quality housing that enables people to participate in their communities.

Your Opportunity

Mission Australia is on the lookout for a Nation Manager, Maintenance Services to Manage the National Maintenance Program across the MAH and MA property portfolio including responsive and planned maintenance, remedial projects, major maintenance works, upgrade works and environmental initiative projects

Your key responsibilities will be to:

• Manage the teams National Maintenance Program and teams
• Develop and implement strategies for effective delivery of maintenance  for properties across the portfolio
• Effective management of the asset maintenance budget
• Oversee the essential services programs at MAH ensuring that all properties comply with safety requirements
• Implement a continuous quality improvement approach to asset maintenance
• Provide weekly, monthly and quarterly Performance Reporting tracking critical KPI’s and providing analysis of results
• Ensure maintenance contracts meet all external and internal compliance requirement
• Build and foster respectful and constructive working relationships with Housing staff and other stakeholders

Requirements for Success

• Extensive property & asset maintenance experience in a residential setting
• Advanced excel skills
• Strong reporting and analysis background
• Strong financial acumen including developing, managing and reporting on budgets
• Exceptional relationship management skills.
• Ability to manage multiple concurrent projects.
• Ability to travel to different locations
• High-level customer service focus.
• Property and/or asset management qualifications
• Community housing sector experience

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• NFP salary packaging benefits reducing taxable income (details via Advantage)
• Generous discounts with hotels, travel insurance and major retailers
• Free, confidential counselling services via our EAP
• Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email [email protected].

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Position Description via  PD - National Manager Maintenance Services .pdf. For further information regarding working with us visit Working for Mission Australia.

Please send through your application as soon as possible as shortlisting will commence before the closing date.