• Full Time, permanent opportunity
• Location: Alice Springs
• Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

The Aherlkeme Development Centre in Alice Springs supports Territorians who are homeless, at risk of homelessness, and who have difficulty in accessing, maintaining, and securing a tenancy. Tailored and individualised case management helps clients of the service to identify and address the issues that are placing their tenancies at risk. Support is integrated, holistic and culturally safe.

As the Case Manager, you will be supporting clients and other staff in the provision of welfare support, in particular the provision of services to face homelessness, tenancy risks and other related issues.

Your key responsibilities will be to:

• Provide clients with practical case management support to meet their individual needs
• Build strong relationships and internal connections with clients and community networks to motivate and grow awareness of supports
• Completing thorough assessments and registrations according to process
• Create case management files compliant with standards and on time
• Linking clients facing barriers to learning to referral supports in the community.

Requirements for Success

• Cert IV, Diploma or degree in Community Services or related field
• Significant experience in a similar role and experience working with indigenous people from remote communities
• Current and valid Driver’s License
• Current First Aid Certificate
• Computer literacy in using a range of Office computer packages
• Strong written and verbal communication skills, including proficient administrative skills and use of technology (database, mobile devices).

We are strongly encouraging people who identify as an Aboriginal or Torres Strait Islander to apply.

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• NFP salary packaging benefits reducing taxable income (details via Advantage)
• Generous discounts with hotels, travel insurance and major retailers
• Free, confidential counselling services via our EAP
• Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email [email protected] using the subject line: Case Worker - Percy Court Housing Program - Alice Springs enquiry via EthicalJobs.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Position Description via this LINK to the PD. For further information regarding working with us visit Working for Mission Australia.

Please send through your application as soon as possible as shortlisting will commence before the closing date.