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New Access - Coach - Illawarra / Shoalhaven

  • SNSW & Illawarra/ Shoalhaven
  • Full time, fixed-term opportunity till 31 August 2022, based in South-Eastern NSW (Wollongong, Batemans Bay, Bega, Goulburn)
  • $60,801.52 annual salary + superannuation + generous salary packaging benefits + leave loading
  • People from Aboriginal and Torres Strait Islander communities are strongly encouraged to apply
  • No mental health experience or qualifications required (all training provided)

Introducing NewAccess, a program licenced by Beyondblue, this is the first time NewAccess will be offered in South Eastern NSW. A once in a lifetime opportunity to kick start your new career, no qualifications are required, you will be provided full training and have ongoing, regular supervision.

About Wellways

Wellways Australia is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community. We work with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to make sure people can access the best possible care and information when they need it. We provide a wide range of services and assistance for people of all ages with mental health issues, disabilities, and those requiring community care. People with lived experience, Aboriginal and Torres Strait Islander people, and people from culturally and linguistically diverse backgrounds bring highly valued skills to our workforce.

About the program

Wellways' South Eastern NSW region are thrilled to be implementing NewAccess for the first time in South East NSW. NewAccess was developed and is licenced by Beyondblue, it is an adaption of the Increased Access to Psychological Therapy (IAPT) model. The program is a free mental health coaching program, utilising Low-intensity Cognitive Behavioural Therapy practices, designed to provide accessible, quality services for anyone finding it hard to manage life stress. For more information about NewAccess visit: www.beyondblue.org.au/get-support/newaccess/about-newaccess.

About the role

NewAccess Coaches are a specially trained workforce recruited from ‘everyday' people in the community. You will receive 12 months training including intensive six-week training in Low-intensity Cognitive Behavioural Therapy by an accredited low-intensity CBT provider.

NewAccess Coaches work alongside participants on a problem, develop an understanding of what is causing distress and guide the use of tools and strategies that can be used in everyday life. Participants have access to an initial, face-to-face 60-minute session with you as their Coach where you will undertake assessment and triaging, then up to five 30-minute check-in sessions. Sessions can be provided face-to-face or via SKYPE, What's App or telephone LICBT.


  • Unique job opportunity
  • Kick start a new career
  • No qualifications required, full training provided
  • 8 hours per month of supervision for the first 12 months
  • Flexible working arrangements, varied hours and the opportunity to work from home
  • Ongoing support including 1.5 hours per month of supervision with NewAccess Team Leader
  • Opportunity for career development within the organisation
  • Thorough induction and orientation program
  • Salary package up to $15,899 per annum
  • Receive a 17.5 percent leave loading every time you take a holiday

For a full list of our staff benefits, visit www.wellways.org/careers-wellways.

Skills & education:

  • Passionate in establishing and maintaining positive engagement with Aboriginal communities
  • Ability to take and employ regular constructive feedback and support
  • Ability to learn new skills in an intensive learning environment
  • Ability to follow a structured approach to service delivery
  • Ability to relate well to clients and staff
  • High level of competency in key components of Microsoft Office applications combined with the ability to learn and adapt to new information technology systems
  • Ability to use telehealth resources effectively including Skype, Whatsapp and phone conferencing

Pre-employment compliance requirements:

  • Evidence of working rights within Australia
  • Satisfactory National Police Records Check
  • Current Working with Children Check
  • Current Drivers Licence and the ability to undertake travel
  • Disability Worker Exclusion Scheme clearance
  • NDIS Worker Orientation Module Certificate: www.ndiscommission.gov.au/workers/training-course

To apply and to download a copy of the position description please click apply now.

For a confidential discussion about the role, please contact Amy Bertakis Project Manager on 0417 642 698 or email abertakis@wellways.org, using the subject line: New Access - Coach enquiry via EthicalJobs.

Shortlisting and interviews will commence prior to closing date.

We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people.

All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. ​

How to apply

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