• Full-time, fixed term opportunities based in Campbelltown, with potential requirements to work from Bankstown
• SCHADS 3.3, Schedule B ($32.96 per hour)
• Support individuals to live a fulfilling and meaningful life in their own community
• Rewarding role in a community setting
• Access to ongoing support and development/training opportunities
• Attractive Salary Packaging benefits available

About this opportunity

The Contact Centre Mental Health Carer Support Worker is a newly created short term role to provide short term intensive psychosocial supports for Carers who are living with mental health concerns that has been further impacted of the COVID-19 pandemic.

The objective of the role will be to support carers to access information, support and referrals relevant to their caring role, provide referrals to ongoing or other relevant services to address the holistic wellbeing of the carer, and to engage with socially isolated carers impacted by COVID and Mental health issues to create positive linkages in the community, including face to face and online options.

Reporting to the Team Leader working under limited direction:

• Creating an environment which Carers will find a welcoming, real and inclusive
• A high level of customer service ensuring carers are listened to with patience and non-judgement. Incorporating the following service principles: Carer Focussed, Practical and Flexible, and Inclusive
• Intake, Planning and Assessment services to Carers as outlined in the Carer Support Framework, establishing and implement agreed action plans. Focusing on empowering to create changes and meaningful outcomes.
• Assist carers in navigating and accessing mental health services and other allied heath services; this is not limited to supporting carers and their care recipients to link to appropriate funding streams, such as, NDIS or My Aged Care.
• Develop support relationships with carers which are positive and are built on Wellways values
• Be able to analyse complex needs in an efficient manner and to provide a solution-based support in line with program principles and operational demands.

About You

You're a passionate, empathetic and caring individual who is looking to make an invaluable positive impact on the lives of others. You relish a challenge and new experience. You're calm, collected and resilient in the face of adversity and are looking to carry these qualities with you to the front line to start helping those in need. You are an independent, proactive thinker and worker but are also able to follow direction/s given by your managers and can work within a tight-knit team.

What do you need?

• Qualifications and/or experience working in community services, allied health or carer/family peer positions
• A current valid Driver's License
• Appropriate IT skills
• Right to work in Australia
• Satisfactory Police Records Check and Working with Children Check, prior to commencement
• Applicants having experience and knowledge in psychosocial disability will be at an advantage
• NDIS Orientation Certificate prior to commencement
• Available to participate in out of hours activities as required to undertake the requirements of the role

How to Apply

Here's your chance to do great things. Don't let it slip by - apply now by visiting our careers page (wellways.org/careers-wellways).

For a confidential discussion about the role, please contact Nicola Lomax on 0439 087 933 or [email protected], using the subject line: Carer Support Worker - Mental Health enquiry via EthicalJobs.

Please Note: Only shortlisted candidates will be contacted for interviews. Late applications will not be accepted. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

"Aboriginal and Torres Strait Islander people with a lived experience are encouraged to apply"

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

To apply for this job click apply now & enter ref code: 5224811.