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Customer Relations Team Members

Skylight
  • Exciting NFP
  • Several Positions Available
  • Excellent Salary Sacrificing Opportunities

Skylight is seeking to recruit several Customer Relations Team Members (CRT) to support Skylight service delivery within a customer service position. These roles are casual positions, SACS Level 2.

The tasks involved in this role may include but are not limited to, responding to general enquires from participants and members of the community, identifying service needs and creating appropriate service plans for participants and engaging in administrative functions to support organisational requirements. The Customer Relations Team Member will be required to build and maintain respectful and compassionate relationships with Skylight participants.

We would like to hear from applicants able to meet the skills, knowledge and experience required. Please distribute through your teams and networks.

The Successful applicants will have:

  • Tertiary certificate or diploma relevant to the health or mental health area, and/or knowledge and skills gained through work experience commensurate with community mental health service
  • Demonstrated customer service and relations experience
  • Demonstrated high level communication skills including verbal, written and interpersonal
  • Knowledge of Customer Relationship Management databases would be advantageous
  • Need to have or willing to obtain DHS Working With Children Check and Disability Clearance

A position description is attached.

How to apply

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