• Aboriginal and/or Torres Strait Islander identified role
• Full time permanent position
• Remote and hybrid work options

About Mental Health First Aid™:

Mental Health First Aid International (t/a MHFA Australia) is a global health promotion charity dedicated to the provision of evidence-based education programs that increase mental health literacy, reduce stigma, and help people develop the skills they need to encourage people to seek professional help.

We support a global movement across 30 countries of organisations dedicated to mental health literacy and early intervention to reduce the impact of psychological distress and mental health problems in families, communities, educational settings, and workplaces.

About the role:

Our National Aboriginal and Torres Strait Islander Mental Health First Aid Programs are culturally led and informed from an Aboriginal perspective, recognising the need to be culturally responsive to empower individuals and communities. The Programs Coordinator maintains the quality standards of the program working closely with the Executive Director, providing support across planning, change management and administration. As the central point of contact for the Programs both internal and external customers you will have a collaborative working style and an ability to build strong relationships. The successful candidate will be a self stater, who is tech savvy and skilled in coordinating projects.

Key responsibilities of the role include:

1. Manage, triage and action the Aboriginal and Torres Strait Islander Programs communications, including administrative email, Zendesk, phone.
2. Collaborate to administer internal systems to manage customer accounts, feedback and license/accreditation status.
3. Coordinate the delivery of Aboriginal and Torres Strait Islander Programs Instructor Training Courses events, programs in conjunction with the Instructor Training team.
4. Liaising with stakeholders to coordinate prior agreed activities, following up on status and assisting with removing blockers.
5. Preparing business proposals and presentations for workplace and community engagement prospects and groups.

About you:

To perform this role:

• It is essential the incumbent be an Aboriginal and Torres Strait Islander person. Mental Health First Aid International considers being Aboriginal and Torres Strait Islander is a genuine occupational requirement for this position under s 42 of the Discrimination Act 1991 (ACT)/s 14 of the Anti-Discrimination Act 1977 (NSW)/ sub-35(1)(b)(ii) of the Anti-Discrimination Act 1996 (NT), s 25 of the Anti-Discrimination Act 1991 (QLD)/ sub-s 56(2) of the Equal Opportunity Act (SA)/s 41 of the Anti-Discrimination Act 1998 (Tas)/ sub-s 26(3) or s 28 of the Equal Opportunity Act 2010 (Vic)/s 50 of the Equal Opportunity Act 1984 (WA).
• Have a minimum of 3 years’ experience in a related field. 
• Demonstrated excellent written and verbal communication skills, including the ability to communicate with a range of stakeholders.
• Demonstrated experience successfully managing projects on time and in budget.
• Experienced in the collection and compilation of data into various reporting formats.

What’s in it for you:

An offer to work a hybrid model if Melbourne based or fully remote for other locations and attractive NFP salary packaging with a values-based organisation that is inclusive and supportive.      

A copy of the position description is attached or can be found here mhfa.com.au/work-with-mhfa-australia.

If you would like to discuss the role, contact Executive Director, Aboriginal and Torres Strait Islander Programs, Karen Bates at [email protected] using the subject line: Programs Coordinator, Aboriginal and Torres Strait Islander Programs - Melbourne / Remote / Work from Home enquiry via EthicalJobs.

Only Aboriginal and Torres Strait Islander Peoples are eligible to apply.