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Support Coordinator - Port Macquarie

Me Well
  • Full Time Permanent position
  • Based in Port Macquarie, servicing consumers in the mid north coast, including Kempsey
  • SCHCDS Level 3 + salary packaging up to $15,900+ in tax free pay per FBT year
  • Working from home flexibility

About the role

As a Me Well Support Coordinator your mission is to empower and support people living with mental illness to get the most out of life.

Customers will already have a funded NDIS package. Your job is to interpret the package and work with the customers to progress them towards their life goals. No two customers or plans are the same, making this is a role with lots of variety.

You will be interacting daily with formal supports (community/health providers), informal supports (friends/family members) and your customer directly. In addition to your role as coach and advocate you will also be tracking plan budgets, writing progress reports, liaising with the NDIA and generally ensuring things run to plan.


Excellent people skills and the ability to coordinate and manage competing priorities will ensure your success in this role.

Kindness, patience and persistence, along with your calm resilience, will help you overcome daily and stay cool under pressure. Your coaching approach means you understand that helping people to help themselves is the most important part of empowering customers.

You get a little creative and find with innovative ways to help customers on their path to recovery. In addition to the people side of the role you will also have excellent administration skills, strong computer literacy, report writing and financial management abilities.

Ideally you will bring experience and/or qualifications in mental health work or social welfare. If you don’t have those – please bring passion and enthusiasm!

You will also need:

  • A current police check (within last 6 months) – Please refer to the position description
  • An ‘Employee’ Working with Children Check
  • Valid drivers licence
  • Ability to work with minimal supervision
  • Daily access to a roadworthy and insured vehicle
  • Rights to work in Australia

About Me Well

Me Well is a specialist in supporting better mental health and wellbeing. We believe that everyone can pursue a meaningful life based on their own strengths, values and goals. As a division of Neami National, we draw on 30 years’ experience as one of Australia’s largest and most innovative mental health providers.

Our support services are underpinned by values of authenticity, quality, responsiveness, kindness and hope. We embody these values and are passionate about supporting customers to make positive changes to their health and wellbeing.

You will be joining a not-for-profit organisation that values people from all walks of life and a team that enjoys rich and varied skills from all sectors and professional backgrounds.

A position description is attached.

How to apply

If you have the skills and experience to succeed in this role, then please apply here.

All terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description please contact Matt Stanton, Team Leader 0409 982 154.

Applications will close when the role is successfully filled, so apply now!

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

Please no recruitment agencies.

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