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Team Manager, Connected Families Program - Toowoomba / Warwick Region

Mercy Community

Are you looking for a career with meaning; one that connects your personal values with an organisation that supports vulnerable and disadvantaged people in our community? Do you want to be rewarded with a competitive salary and benefits package; and receive training and ongoing development?

The Families and Young People Services Team currently has a vacancy for a Team Manager to join the Mercy Community Connected Families Program who will be responsible for delivering a consistently high-quality service across the Toowoomba/Warwick region. This fixed term full time contract will commence on 15 June 2020 until 29 January 2021.

The Role…

You will oversee a small and growing team and be responsible for providing senior leadership in the development and implementation of high-quality service delivery, networking and regional engagement of the local service system, and ensure quality practice and strategic relationships with government and NGO services.

To be eligible for this position you will require (Key Selection Criteria):

  • Tertiary degree or above in Social Work, Behavioural Sciences, Psychology or related discipline.
  • Extensive experience in conducting safety and risk assessments, family support and intervention services; focusing on neglect and domestic violence.
  • A well-developed professional therapeutic framework for working with children and young people, their families, extended families, community and other key stakeholders.
  • Sound understanding and knowledge of the Queensland child protection system.
  • An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and the issues which impact upon them in contemporary society together with a commitment to culturally competent engagement and practice.
  • Demonstrated knowledge of normal child development trajectories and the impact of child abuse and neglect, including sexual abuse, to children’s functioning; including effective family intervention methods.
  • Demonstrated ability to work in authentic partnership with other professionals and organisations; including dialogue, negotiation and conflict management skills in critical decision-making processes.
  • Demonstrated experience in the professional supervision of team members involving critical reflection, to enhance both their practice skills and professional knowledge base.
  • Demonstrated ability to produce written case notes and reports that are clear, structured and evidence sound theoretical understandings, within a structured management and accountability framework, with strict confidentiality considerations.
  • Demonstrated time management skills, with ability to balance and prioritise various client engagement, staff management and administrative and reporting requirements.
  • Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided.
  • Demonstrated intermediate ability to use computer IT systems including MS Word and Excel.
  • Queensland Provisional Green or above Driver’s Licence.
  • Ability to obtain positive notice in the Working with Children Check (Blue Card) and any other legislatively required personal history screening as required.

It is beneficial for candidates to have:

  • Experience in collaborative program arrangements with DCSYW, other service providers, and key stakeholders

As a Mercy Community employee, we’ll offer you:

  • Monthly supervision and professional support
  • Continued professional development opportunities
  • Access to our Employee Assistance Program (confidential counselling service)

This position offers a competitive salary of $86,055 - $89,868 (excluding Superannuation) in line with Level 6 of our Enterprise Agreement (dependent on qualifications and experience). You will also have the opportunity to increase your take-home pay by salary sacrificing and other benefits.

About Us…

Mercy Community is a not-for-profit organisation, focused on the provision of innovative and responsive services in the areas of child protection, multicultural community support, family mental health, community and residential based aged care and disability support services. We are a strongly committed team that works hard and truly lives our values – Mercy, Acceptance, Excellence, Dignity, Empowerment and Integrity.

We encourage and welcome candidates from all cultural backgrounds and recommend that you view our website and Employee Value Proposition.

How to apply

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