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Case Worker, Family Intervention Program - Toowoomba

Mercy Community
  • Permanent Full-Time opportunity based in Toowoomba
  • Competitive annual salary of $69,200 – $74,456 plus Super and Salary Sacrifice
  • Continued professional development opportunities

The Families & Young People Services team currently have a vacancy to fill the role of Case Worker, Family Intervention Program (FIP) in Toowoomba on a permanent full-time basis.

The role:

The Case Worker, FIP will be responsible for coordinating all aspects of case work pertaining to families referred by Child Safety Services.

To be eligible for this position you will require (Key Selection Criteria):

  • A 3- or 4-year tertiary qualification in Social Work, Social Science, Psychology or related discipline and previous relevant experience.
  • Sound knowledge of the Queensland child protection system.
  • Proven time management skills, with ability to balance and prioritise various client engagement, staff and administrative requirements
  • Provide a clear, expressed understanding of the complex challenges facing families in contemporary society.
  • Possess a well-developed professional framework (values, beliefs, knowledge, skills, systems etc.) including the ability to personally engage in reflective practice within a structured supervision model.
  • Demonstrated ability to plan and use communication effectively across a variety of contexts including strategies for negotiating strong differences of opinion within the team, family and stakeholder relations.
  • Demonstrated intermediate ability to use computer IT systems including MS Word and Excel.
  • Queensland Provisional Green or above Driver’s License.
  • Ability to obtain positive notice in the Working with Children Check (Blue Card), positive Police Check and any other legislatively required personal history screening as required
  • Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement
  • Ability to self-motivate, exercise creativity and initiative, and take ownership of the role.
  • Willing and able to work within a Christian context and Mercy Community’s mission, purpose and values.

It is beneficial for candidates to have:

  • Experience in strengths-based casework with complex families.
  • Experience in Risk Assessment processes
  • An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and the issues which impact upon them in contemporary society together with a commitment to culturally appropriate engagement and practice.

As a Mercy Community employee, we’ll offer you:

  • The chance to make a genuine difference in people’s lives
  • Access to our Employee Assistance Program
  • Friendly and supportive workplace

This position offers a competitive salary of $69,200 – $74,456 per annum in line with Level 4 of our Enterprise Agreement. You will also have the opportunity to increase your take-home pay by salary sacrificing and other benefits.

About Us…

Mercy Community is a not-for-profit organisation, focused on the provision of innovative and responsive services in the areas of child protection, multicultural community support, family mental health, community and residential based aged care and disability support services. We are a strongly committed team that works hard and truly lives our values – Mercy, Acceptance, Excellence, Dignity, Empowerment and Integrity.

We encourage and welcome candidates from all cultural backgrounds and recommend that you view our website and Employee Value Proposition at www.mercycs.org.au to find out more about Mercy Community.

We are committed to growing our staff and providing opportunities for career progression.

Further information

Applications must be completed online and include an updated resume and a response to the Key Selection Criteria in your cover letter (maximum 2 pages).

Mercy Community reserves the right to interview and appoint a suitable candidate prior to the closing date of this campaign.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.

How to apply

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