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NDIS Recovery Coach / Support Coordinator

Mentis Assist

Mentis Assist provides support for people with a psycho social disability that is a result of on going mental health challenges.

This role provides the right candidates with the opportunity to have a mixed case load to work with people with either NDIS Recovery Coaching or Support Coordination in their NDIS plan. We are looking for people with a skills set that encompasses building client capacity to fully exert their choice and control to get the most out of their NDIS plans and to plan, monitor and review their recovery goals. The candidate will have a proven ability to work with and coach participants and to work collaboratively with participant's family, carers, providers and other supports to connect the the person to a broad range of NDIS supports and wider system services, according to their NDIS Plan.

The keys to this role are the ability to build strong, respectful relationships that promote capacity and resilience through periods of complex change, and to empower participants with knowledge about the service system and practice choice and control in how, when, and where supports in their plan are implemented. Staff are provided with training, access to pool cars a mobile phone and laptop for work use, and regular supervision.

We are looking for people with:

  • a strong understanding of the needs of people living with a psycho social disability
  • case management and engagement skills
  • ability to negotiate successfully with multiple stakeholders
  • ability to think outside the box to help participants meet their NDIS plan/recovery goals
  • skills in applying, monitoring and reviewing measurable outcomes
  • excellent time management and administrative skills including managing budgets and reporting billable hours
  • proven ability in meeting performance targets
  • minimum of 2 years experience in a similar role
  • NDIS worker check
  • evidence of full COVID- 19 vaccination (including booster)

We highly regard

  • qualifications in mental health, community services , social work, or other allied health practice
  • previous NDIS experience or understanding
  • lived experience of living with, or supporting someone with a mental health diagnosis

You must view the position description available below. Your application must include a separate document with your responses to the key selection criteria which are found in the position description. Applications that do not address the Key Selection Criteria in a separate document will not be considered.

Apply as soon as possible. We will be interviewing people who meet the selection criteria and provide a full application (see above) as soon as possible after we receive their application.

For further information contact Emily Baisman Team Leader on 5970 5000.

A position description is attached.

How to apply

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