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Support Coordinator

Melbourne City Mission
  • We have an exciting and rewarding opportunity for you to work within a non-for-profit organisation that is making a difference for participants
  • We are looking for the right person to join our Thornbury based team on a full-time or part-time basis
  • Competitive remuneration and salary packaging options available

About the program

We deliver high quality support coordination to people with a disability and their families.Support Coordination aims to build individual capacity to:

  • Manage and implement the participant’s plan
  • Achieve the outcomes identified in the participant’s plan
  • Connect the participant with formal, mainstream and funded supports

Being a valued member of the support coordination team, you will go above and beyond to strengthen our participants’ abilities to coordinate and implement supports and participate fully in the community.

About the role

As a Support Coordinator at MCM, you will assist participants to work towards the identified goals in their NDIS plan by navigating the NDIS service system, making informed decisions and obtaining the resources and support they need and want.

Using an individualised approach, you will plan, develop and coordinate services for NDIS clients by:

  • Liaising with internal and external services to maximise participant outcomes
  • Planning, developing and building capacity in individuals to manage their own supports
  • Monitoring and reviewing plans and goals in consultation with participants
  • Providing support and assistance as appropriate to relevant others/stakeholders
  • Establishing and developing strong relationships with NDIS, community and mainstream supports

Skills and experience

  • Tertiary qualification and/or significant experience working in the Community Services sector (Disability, Mental Health, Housing, Justice)
  • NDIS awareness, particularly in relation to support coordination and the importance of choice and control for participants
  • Demonstrated ability to develop positive relationships with a range of participants, their families, and their service providers
  • Well-developed communication (both oral and written) skills with the ability to prepare reports and correspondence in clear and concise language.
  • Strong interpersonal skills with an understanding of diversity when working with participants and colleagues

Please refer to the position description for the full duties and key selection criteria.

How to Apply

Please click “Apply Now” to be redirected to our website.

A position description is attached.

For more details or assistance with application submission please email: recruitment@mcm.org.au using the subject line: Support Coordinator enquiry via EthicalJobs.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. MCM employees are required to be fully vaccinated against COVID-19 consistent with the Victoria public health orders regarding COVID-19 Mandatory Vaccination Procedures and applicants will be required to present acceptable proof of their vaccination status as part of their application.

OUR COMMITMENT TO DIVERSITY

MCM embraces diversity and encourages applicants from all different backgrounds to apply regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and lived experience, actively fostering an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

OUR COMMITMENT TO SAFETY

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

How to apply

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