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Learning Management System Employee Experience Administrator

Melbourne City Mission
  • Permanent full-time opportunity
  • Join a progressive profit-for-purpose sector
  • Values driven organisation - with salary packaging benefits
  • Flexible working options

Melbourne City Mission

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

Click here to find out more about us!

About the Role

The Learning Management System (LMS) Employee eXperience Administrator will be the primary contact for our hard-working teams across MCM to access learning and educational opportunities, and will require an enthusiastic approach to customer service. This role is responsible for making sure that our LMS is effectively maintained and managed, and provides an accurate record of employees’ compliance and regulatory training requirements. In addition, this person will work alongside the Head of Organisational Development, to provide support for programs, projects and initiatives that drive our culture and deliver a positive employee eXperience.


  • Build detailed technical knowledge to provide administrative support and advice to MCM employees.
  • Support use of the LMS through establishing close working relationships with the LMS vendor, program developers /providers and internal users.
  • Evaluate LMS functionality and features, including testing and maintenance.
  • Provide behind the scenes support for projects and programs within the team.


  • A relevant tertiary qualification, i.e. HR/Business Administration or Computer Science.

Aptitude & Experience

  • Some experience in using and administering an LMS; or a Human Resources Information System (HRIS) is required.
  • The confidence to engage with stakeholders to deliver advice and work through solutions.
  • Sees things from a ‘customer’ perspective.
  • Capable of analysing information, reporting on conclusions and developing recommendations.
  • An excellent communicator – written and oral.
  • Proficiency in Microsoft Office Outlook, Word, Excel and PowerPoint.
  • Knowledge of Articulate or other authoring tools/software will be an advantage.

MCM website: Download position description for the full duties and key selection criteria.

For enquiries about this role please contact Louise Polednik CPsychol MAPS AFBPsS on employeeXperience@mcm.org.au using the subject line: Learning Management System Employee Experience Administrator enquiry via EthicalJobs.


We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive flexible work arrangements. MCM recognises the importance of investing in the learning and development of our employees.

How to Apply

For more information, including a position description, closing date and how to apply, please click “apply for this job” to be redirected to our website.

For more details or assistance with application submission please email: recruitment@mcm.org.au using the subject line: Learning Management System Employee Experience Administrator enquiry via EthicalJobs.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please email recruitment@mcm.org.au.

How to apply

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