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Intensive Case Manager

Melbourne City Mission
  • Ongoing full-time opportunity available
  • Available to work on a 7-day rotating roster. This includes some weekend shifts of 10:00am to 6:00pm and one after business hours shifts of 12:00pm to 8:00pm per week.
  • Work in a dynamic and professional team of staff.
  • Competitive remuneration package with salary packaging benefits available.

About the organisation

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

Find out more about us!

About the role

Frontyard Youth Services is a specialist youth service providing a range of multidisciplinary programs to meet the holistic needs of young people aged between 12 and 25 years who are at risk or experiencing homelessness. Frontyard aims to support young people to meet their physical, emotional and social needs and to develop pathways out of homelessness. Many of the services at Frontyard work with young people across greater Melbourne and throughout Victoria.

Duties include but are not limited to:

  • Effectively manage a case load of young people who are homeless or at risk.
  • Develop advanced case planning and crisis interventions to meet the needs of young people with multiple and complex needs.
  • Provide assertive street outreach and long-term case management to young people rough sleeping in Melbourne’s CBD.

Skills& experience include but are not limited to:

  • A bachelor qualification in social work, youth work or a related tertiary qualification, or extensive experience working in the community services sector.
  • Demonstrated experience working within a case management framework.
  • Understanding of mobile, street based and assertive outreach support and interventions.
  • Understanding or experience working with young people at risk or experiencing homelessness, including knowledge of healing-oriented approaches, and a strong ability to actively and assertively engage young people with complex needs.
  • An extensive understanding of the homelessness service system with knowledge of patterns, trends and systemic issues, and principles in working with at risk young people.
  • Knowledge of the legislative requirements when working with at risk young people and an understanding of the requirements for ensuring child safety.

Please review the position description below for the full duties and key selection criteria.

Benefits

We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions. MCM recognises the importance of investing in the training, learning and development of our employees.

How to apply

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications should include a current CV and Cover Letter and address the key selection criteria.

Applications to be sent via the Apply now button which opens an application form on the MCM website.

For more details or if you have any issues with the application please email: [email protected], using the subject line: Intensive Case Manager enquiry via EthicalJobs.

We reserve the right to interview and appoint prior to the closing date.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police check (which includes Proof of Identity check), Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check, Disqualified Carer Check, current professional registration, and current and valid driver license. All costs associated with safety screening checks (except National Police Check) will be at applicants’ expense.

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please email [email protected].

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

How to apply

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