Summary

• Work within a values driven, progressive organisation
• Be part of an engaging team that thrives on challenges
• Ongoing full time opportunity

About the Opportunity

Melbourne City Mission (MCM) is a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers experienced through Homelessness, Early Years, Disability, Palliative care, Early Childhood Intervention Services and Education.

Frontyard Youth Services is a specialist youth service providing a range of multidisciplinary programs to meet the holistic needs of young people aged between 12 and 25 years who are at risk or experiencing homelessness. Frontyard aims to support young people to meet their physical, emotional and social needs and to develop pathways out of homelessness. Many of the services at Frontyard work with young people across greater Melbourne and throughout Victoria. Frontyards co-located innovative 17 bed youth refuge, Circuit Breaker based in Melbourne CBD operates 24/7 and provides high level wraparound supports, including enhanced mental health, drug and alcohol, and therapeutic supports, to respond and creatively engage those young people experiencing complex barriers to sustainable housing options and access to the broader youth housing and homelessness service system.

This full-time position is located onsite and supports Young People who are residing in the Refuge and will enhance our Healing Informed Case Management response to young people with Circuit Breakers collaborative case management team. The position will work in a Multi-disciplinary Team moving from an individual to Team case management model of care. The position will also provide some outreach and Transition support to young people.

About you

We are looking for someone who can:

• Facilitate and support a co-working team case management approach with the multi-disciplinary team including Accommodation Support Workers, Senior Mental Health Recovery Worker, and Senior Practice Leader to young people through a healing-oriented framework responses to young people who are homeless or at risk of homelessness.
• Provide onsite and outreach support to young people that enables them to achieve their goals.
• Develop, maintain and review living skills plans that help young people create positive and sustainable pathways out of homelessness.
• Work with team members to facilitate access to specialist support services, including health, mental health, AOD and therapeutic interventions both within Frontyard and through external services in accordance with the case plan
• Maintain an up-to-date knowledge of youth support programs including services that provide homelessness responses to young people.

Benefits of working with MCM include:

• Inclusive Employer by the Diversity Council of Australia
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

Essential:

• A bachelor qualification in youth work/social work or a related tertiary qualification.
• Demonstrated experience working within a case management framework and accommodation / refuge setting
• Understanding of assertive outreach support and interventions. Including settlement support with a sustaining tenancies practice lens.
• Understanding or experience working with young people at risk or experiencing homelessness, including knowledge of healing-oriented approaches.
• Strong passion for working with young people and ability to engage young people actively and assertively with complex needs.
• An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues and principles in working with at risk young people.
• Knowledge of the legislative requirements when working with at risk young people.
• An understanding of the requirements for ensuring child safety.
• Excellent communication and problem-solving skills encompassing interpersonal, verbal and written, and negotiation skills.
• Provide First Aid certificate.
• An understanding of the requirements for ensuring child safety.
• Strong organisational, time management and computer skills.
• Availability to work on-site and in the community Monday to Friday standard working hours.

Screening Criteria:

• National Police check
• Working with Children check and NDIS Worker Screening check or ability to obtain
• Valid Victorian Drivers licence
• Right to Work in Australia

Applications may close before the deadline, so please apply early. Please include your current resume and cover letter.

Please review the position description to understand more about the role and responsibilities. For assistance with your application please email: [email protected] using the subject line: Case Manager Lead - Circuit Breaker Refuge enquiry via EthicalJobs with your queries.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.

We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.

A position description is attached.