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Accommodation Support Workers x2

Melbourne City Mission

About the organisation

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

Find out more about us!

About the program

Frontyard Youth Services is a specialist youth service providing a range of multidisciplinary programs to meet the holistic needs of young people aged between 12 and 25 years who are at risk or experiencing homelessness. Frontyard aims to support young people to meet their physical, emotional and social needs and to develop pathways out of homelessness. Many of the services at Frontyard work with young people across greater Melbourne and throughout Victoria.

About the role

  • 2 x part-time positions available

The Accommodation Support Worker provides structured support to young people who are accommodated at Frontyard. The position is responsible for engaging and supporting young people in a way that promotes their strengths and empowers them, and supporting them to find appropriate accommodation and engage with support services.

Duties of this role may include but are not limited to the following:

  • Provide person central support, assessment and referral to young people (and their children where necessary).
  • Welcome and induct young people on arrival.
  • In collaboration with the young person, develop care and safety plans focused on goal setting.
  • Work toward client goals, in partnership with Frontyard’s case management, housing support and mental health teams, and led by the young person’s preferences and wishes.
  • Aid young people to access ongoing accommodation options, particularly supported accommodation, family reconciliation, private rental and social or transitional housing in accordance with the case plan.

Skills and experience


  • Tertiary qualifications in Social Work, Youth Work, or related field.
  • A clear understanding of working within a case management framework including assessment and intake processes.
  • Understanding or experience working with young people experiencing homelessness, including knowledge of attachment and/or trauma informed approaches.
  • Strong ability to actively and assertively engage young people with complex needs, particularly in an accommodation environment.


  • Experience in an accommodation setting or in a similar role.

For more information, including a position description, closing date and how to apply, please click “apply now” to be redirected to our website.

For more details or assistance with application submission please email: recruitment@mcm.org.au using the subject line: Accommodation Support Worker enquiry via EthicalJobs.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Corrections Victoria Security Screening, Victorian Employee Working with Children Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please email recruitment@mcm.org.au.

Apply Now

Applications for this role will take you to the employer's site.

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