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Communication Officer (voluntary) - Victoria Wide

Meals on Wheels Victoria
  • 1 day per week commitment 
  • Flexible location - can be based anywhere in Victoria

Primary Responsibilities

Communication strategies

  • Assisting with the development, design and implementation of various communication and promotional initiatives.

Communication materials

  • Primary responsibility for a quarterly MOW Victoria newsletter, including initial design, sourcing content, and distribution.
  • Assisting with the development of promotional, educational and other sector support documentation.
  • Assisting with the development of surveys and data collection tools.
  • Assisting with the dissemination of relevant information provided by MOWA, government and other related entities
  • Create visually impactful, responsive and on-brand content for MOW’s social media channels (Facebook, Instagram and LinkedIn). This includes, infographics, graphic, image and video based content
  • Assisting with updates, upgrades and enhancements to the MOW Victoria website

Communication with the sector

  • Engaging and liaising with MOW Victoria members and service providers via email, video conferencing and phone.
  • Feeding back relevant issues raised during the course of communication with members and service providers to the MOW Victorian President.
  • Liaising and exchanging ideas with MOWA and other MOW States (WA, SA, NSW, QLD, TAS, ACT) staff and volunteers involved in national and state communications.

Communication technology

  • Assisting MOW Victoria personnel with various technological requirements related to cloud file storage and sharing, video conferencing for meetings, and other software related issues.

Skills, Knowledge and Key Attributes

  • Exceptional customer service skills, underpinned by a focus and commitment to quality
  • Reliability, self-direction, ability to prioritise tasks
  • High-level interpersonal skills which encourage participation and cooperation
  • Socially agile with excellent communication skills across a broad demographic including grassroots providers, to personnel from all levels of local, state and federal government
  • Capacity to acquire and grow a deep understanding of the MOW service model and complexity
  • Ability to develop an understanding of relevant legislation, standards and work health and safety systems
  • Attention to detail, with good administrative and time management skills and capacity to undertake various projects within tight timeframes
  • Capacity to effectively use a range of communication strategies to increase engagement
  • Strong sense of social justice and understanding of the role MOW plays in maintaining a person’s dignity and independence

If you would like to enquire further about the position please email Nelson Mathews on [email protected], using the subject line: Communication Officer - Voluntary enquiry via EthicalJobs.

A position description is attached.

How to apply

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