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Database Supporter Care Coordinator

Macular Disease Foundation Australia
  • Part time (2 days equivalent)

Key Responsibilities

  • Day to day donations management, including donation processing, banking and reconciliation, across all income generating programs.
  • Donor stewardship activities such as thank you calls.
  • Contribute and support the direct marketing fundraising activities.
  • Undertake administration of community fundraising
  • Provide admin and general support to the fundraising team.
  • Coordinate third party community fundraising activities, including Club Grants.
  • Provide excellent customer care to all donors from the macular disease community.
  • Provide excellent privacy compliance, data integrity, and attention to detail with recording donor information and correspondence in our CRM.

Selection Criteria

Essential requirements

  • Minimum 3 years of experience in a similar fundraising or customer service role
  • Experience working with CRMs for record keeping and tracking is essential
  • Outstanding level of data accuracy, written and verbal communication skills.
  • Advanced interpersonal skills including the ability to relate to donors with compassion and understanding.

Desirable requirements

  • Understanding of the Not-for-Profit sector.
  • Advanced skills in MS Office products
  • Experience with customer databases.

Benefits of working at MDFA

  • Great team environment.
  • Central Sydney office location.
  • Access to NFP salary sacrifice arrangements.

A copy of the Position Description is available by emailing [email protected] using the subject line: Database Supporter Care Coordinator enquiry via EthicalJobs.

Please contact Leonie Walton on (02) 8268 8401 for further information about the role.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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