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Macular Disease Foundation Australia's logo

Database Supporter Care Coordinator

Macular Disease Foundation Australia
  • Part time (2 days equivalent)

Key Responsibilities

  • Day to day donations management, including donation processing, banking and reconciliation, across all income generating programs.
  • Donor stewardship activities such as thank you calls.
  • Contribute and support the direct marketing fundraising activities.
  • Undertake administration of community fundraising
  • Provide admin and general support to the fundraising team.
  • Coordinate third party community fundraising activities, including Club Grants.
  • Provide excellent customer care to all donors from the macular disease community.
  • Provide excellent privacy compliance, data integrity, and attention to detail with recording donor information and correspondence in our CRM.

Selection Criteria

Essential requirements

  • Minimum 3 years of experience in a similar fundraising or customer service role
  • Experience working with CRMs for record keeping and tracking is essential
  • Outstanding level of data accuracy, written and verbal communication skills.
  • Advanced interpersonal skills including the ability to relate to donors with compassion and understanding.

Desirable requirements

  • Understanding of the Not-for-Profit sector.
  • Advanced skills in MS Office products
  • Experience with customer databases.

Benefits of working at MDFA

  • Great team environment.
  • Central Sydney office location.
  • Access to NFP salary sacrifice arrangements.

A copy of the Position Description is available by emailing info@mdfoundation.com.au using the subject line: Database Supporter Care Coordinator enquiry via EthicalJobs.

Please contact Leonie Walton on (02) 8268 8401 for further information about the role.

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