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GenV Recruiter - Various locations

Murdoch Childrens Research Institute

Who Are We?

At MCRI we share a powerful vision; to re-imagine the future of child health. We are the home to many life-changing scientific discoveries. We believe that no question is too impossible to try and answer. We are renowned for our cutting edge focus on early interventions, improved diagnosis, prevention and development of potential cures. Our success is founded on a philosophy of collaboration through a multi-disciplinary approach to solving the toughest questions in child health.

MCRI is a proud member of the Australian Network on Disability. We are committed to creating a positive working environment which values all backgrounds and experiences. We strive to foster an inclusive culture that is underpinned by equal opportunity for all and a culture based on respect, consideration and dignity.

The Opportunity.

Generation Victoria (GenV) is a world-first initiative aiming to transform the whole of the State of Victoria into a single dynamic solutions platform, breaking down barriers in research to solve pressing questions and translating that into tangible actions that can improve the health, development and well-being of children and their parents.

Our GenV Recruiters are highly motivated, have excellent interpersonal skills and an approachable, enthusiastic manner, to enable successful recruitment of families. You will be sensitive to complex and stressful situations, and comfortable in hospital settings with newborn babies.

Your role focuses on visiting parents or guardians of newborn babies, inviting them to participate in GenV. Visits with families are mostly conducted face-to-face and will occur shortly after babies are born in hospital. Successful recruitment of participants is a key component of this whole-of-state study and requires effective communication skills and detailed knowledge of the study design and outcome measures.

This opportunity is well suited to people with experience in customer service or healthcare. Positions may require some travel between services (km and travel time reimbursed)

This role is based in clinical settings across Victoria:

  • Kilmore
  • Sale
  • Bairnsdale
  • Warragul
  • Wangaratta
  • Wodonga
  • Shepparton
  • Ballarat
  • Ferntree Gully

Your responsibilities will include:

  • Conducting recruitment visits, face-to-face and over the phone, with families in accordance with procedures, including use of detailed scripts and decision making flowcharts
  • Identify and prioritise families requiring visits
  • Providing parents or guardians with study information
  • Inform and obtain parental consent for and collection of personal information and bio-samples
  • Providing expecting parents information during prenatal information sessions
  • Establish strong communication lines and build rapport with clinical staff at hospitals
  • Undertake training and professional development to establish and maintain a high level of competency
  • Work as a member of the larger team located across Victoria for purposes of training and quality assurance
  • Maintain and clean recruitment equipment according to routine maintenance and hospital protocols
  • Be aware of and work in accordance with MCRI and local hospital sites policies and procedures, including Occupational Health and Safety, Equal Employment Opportunity, Confidentiality, Consumer and Community Participation, and Infectious Diseases
  • Work in collaboration with relevant nursing, medical and clerical employees at hospital sites where GenV is recruiting
  • Be respectful of the needs of patients, visitors and other staff and maintain a professional approach during all interactions

You Demonstrate:

  • Excellent interpersonal skills and professional demeanour
  • Comfortable in engaging with people from diverse backgrounds
  • Excellent verbal and written communication skills
  • Demonstrated ability to build and maintain working relationships with key internal and external stakeholders
  • Excellent organisational, time management and prioritising skills
  • Ability to work well as a team member as well as independently when required
  • Ability to acquire required skills to operate recruitment equipment and conduct recruitment visits
  • Experience using databases, efficient computer skills and the ability to enter data accurately


  • Experience working within the maternity clinical environment or the health care industry
  • Experience supporting and caring for newborns and families
  • Experience working within a research organisation
  • Experience in customer facing roles
  • Ability to speak more than one language to assist with verbal interpretation during the recruitment process
  • Full, current and valid Victorian motor vehicle driver’s licence to enable travel between hospitals, where necessary

On Offer:

  • Part-time and casual roles
  • Salary Range $69,744 - $76,925 pa (pro rata) + super +MAXXIA salary packaging
  • Employee Assistance Program, wellbeing programs, Learning & Development Programs

Apply Now.

For a full list of responsibilities download the position description. In one document place your cover letter and resume. Upon application you will have the opportunity to advise which locations are your preference.

For specific questions please contact jess.bucholc@mcri.edu.au and Lisa.oro@mcri.edu.au using the subject line: GenV Recruiter enquiry via EthicalJobs

Click apply to proceed with your application.

Where we receive a large number of applications, we may close the advert ahead of the publicised closing date. We would therefore advise that you submit your completed application as soon as possible.

Interviews will take place in April. Training and Induction will commence between April - July.

Position Reference: 24225_CM50954

MCRI is a proud member of the Australian Network on Disability. Should you require any specific support or adjustments please talk to us and we will be happy to accommodate.

How to apply

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