• Based in Wollongong
• 38 hours per week, salary packaging benefits
• SCHADS Grade 6
• Award Winning Organisation

About the role:

The Regional Care Manager is a leadership position responsible for day to day delivery of MCCI’s community-based aged care services to multicultural seniors, carers and communities within the Illawarra region.

The position is primarily responsible for:

• Effectively oversee the My Aged Care portal and intake triage control for the geographic area to which the role applies
• Exercise sound judgement in day to day decision-making consistent with MCCI’s delegations of authority, seeking guidance from the Executive Operations Manager where required
• Ensure that all staff working in the defined geographic area are doing so in a manner that is consistent with MCCI’s external accreditation requirements and internal governance, policy and procedure requirements.
• Ensure robust measures are maintained in respect of consumer safety, clinical care, support planning and choice, and culturally safe & respectful service delivery
• Recommend and implement quality & continuous improvement strategies to assist MCCI to better meet the needs of consumers, carers, and communities
• Handle routine feedback, complaints and incidents in line with MCCI policy.

About MCCI

MCCI is an award winning not-for-profit community organisation providing a range of programs and services to people from cultural and linguistically diverse backgrounds and promoting the values of multiculturalism in the community.

We Offer

• Immediate start
• Ongoing support and training
• The opportunity to meet amazing people from all over the world
• Be part of an award winning team (2021 Excellence in Workplace Culture, Illawarra Business Award)
• Employee Assistance Program

About you

To be successful in this role you must have:

• Recent experience, expertise and competence working in a team leadership or management role in a health or allied health management, aged or disability community care setting.
• Demonstrated capacity to lead, plan and oversee the delivery of community care services consistent with the requirements of national quality standards
• Demonstrated experience in successfully supervising, leading and supporting a diverse team of front-line staff, contractors and volunteers.
• Demonstrated understanding of the needs of seniors from CALD backgrounds and a passion for working with multicultural communities.
• Experience working with client management systems, including data management and reporting.
• Prior demonstrated experience working independently within a delegated environment and as part of a multidisciplinary team.

Please note, MCCI has committed to keeping their staff and vulnerable clients safe we have a mandatory COVID vaccination policy for all employees in place, the person in this role would be required to be vaccinated against COVID-19.

Next Steps

For more information about the role, please visit our website www.mcci.org.au to download the position description.

Please apply via the "Apply Now".

Applications will be assessed as they are received.