Job No: GENU1330

Location: Mt Druitt

Employment Status: Full-Time

• MatchWorks is a community-based organisation who are proudly not-for-profit, we are one of Australia’s biggest employment services providers.
• Every year, we help thousands of people from all backgrounds, ages and abilities to find the right job.
• We train, develop and Invest in our people

About MatchWorks

MatchWorks has a long and successful history as an employment services provider where we have improved and enriched the lives of individuals through pathways to ongoing, sustainable employment whilst providing effective recruitment solutions for employers. Our people work for us because they are rewarded, developed and take great pride in working for a not-for-profit that benefits so many.

About the Role

We are seeking a motivated and enthusiastic Customer Service Officer who will be the first point of contact for all face-to-face, phone and electronic enquiries at our Mt Druitt office. This position is critical to the provision of a high level of customer service to jobseekers, employers, training organisations, support services and general public as well as administration support to the team.

This is an exceptionally rewarding position where no two days will be the same. With a focus on customer service, you will be able to work in a high flow reception area directing enquiries and appointments, apply strong communication and negotiation skills and have administrative skills including word processing, data entry and file management.

This position is suited to a go-getter who with highly developed interpersonal and customer service skills and demonstrated professionalism, attention to detail and an ability to engage and influence.

About Our Benefits

There are so many benefits available when you work with MatchWorks, some of which include:

• Exceptional salary packaging options
• Career development opportunities
• Paid parental leave
• An ability to purchase extra leave
• Paid half day off a month
• Recognition programs
• Positive and collaborative culture

If this sounds like a position that suits your current career focus, we would love to hear from you!

Enquiries

For further details please contact Zali Dardmal, Site Manager on 0477 007 412 or via email – [email protected], using the subject line: Customer Service Officer - Mt Druitt enquiry via EthicalJobs.

Please click here for a copy of the position description outlining full details of this role.