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Senior Domestic Violence Caseworker

Mary's House Services
  • Full time (part time neg) Level 5 SCHCADS
  • We provide a high level of professional mentoring and supervision
  • Work within a caring, collaborative and supportive team environment

Mary’s House Services Limited is a not-for-profit providing domestic violence services to women and their children through Mary's House refuge, and the Daisy Centre an outreach support service.

We provide women with professional case management addressing housing options, health, education and training, legal issues, including family law, protection orders and immigration, financial issues, referral to appropriate counselling services and other services.

We are seeking an experienced senior domestic violence caseworker to provide day to day support, mentoring and leadership to the Casework team as well as case management support to women and children accessing Mary’s House Services, including refuge, post-refuge outreach support, and outreach support via The Daisy Centre.

Case management is strengths-based, person-centred and trauma-informed. A feminist approach and perspective applied to understanding domestic violence and the ability to assess from a biopsychosocial model/framework are essential.

Caseworkers are required to be part of an after-hours on-call roster which is paid in addition to normal hours.

This position requires initiative and the ability to manage and complete a range of tasks with minimal day-to-day supervision. Casework supervision will be provided by a senior social worker and clinical practice supervision is provided monthly by an external clinical supervisor.

Full-time role available. Applications for candidates seeking part time roles will also be considered. Remuneration is at Level 5 of the SCHCADS Industry Award plus superannuation, negotiable depending on experience and qualifications.

Key duties

  • Provide professional expertise, practical support, advice and guidance to Caseworkers in their day-to-day practice
  • Support to the Office Manager with any client related issues
  • In collaboration with the SSW, assist caseworkers to develop strategies to effectively manage caseloads
  • In collaboration with the SSW, identify and support staff training and professional development requirements
  • Assessment of clients support needs (ie. legal, psychological, health, housing, income maintenance and debt, immigration and safety)
  • Induction and settling in of clients into the refuge or temporary accommodation as necessary
  • Crisis counselling
  • Provision of outreach casework
  • Ongoing intensive casework and strengths-based case management with clients, working towards independent living, free of violence and abuse
  • Case planning and ongoing review of case plans
  • Referral to and advocacy with appropriate agencies and services for legal, counselling, health, financial, housing, immigration and other needs
  • Developing strong referral networks, including services in the local area and in other locations

Selection Criteria

The position requires initiative and the ability to manage and complete a range of tasks with minimal day-to-day supervision. The Senior Caseworker will have responsibility for oversight of day-to-day casework with collaboration and consultation with the SSW. Clinical practice supervision is provided monthly by an external clinical supervisor.

Your application must address your suitability against the following selection criteria:

  • Relevant tertiary qualification in Social Work with eligibility for membership with the AASW or other relevant tertiary qualifications
  • Minimum of 2 years’ experience working in the domestic violence sector in a frontline caseworker role
  • Minimum of 6 months experience working in a refuge supporting women and children
  • A sound understanding and analysis of domestic violence, including dynamics, impacts, systems and service responses utilising a feminist perspective.
  • Demonstrated ability to work autonomously and provide guidance, support and oversight to caseworkers
  • An ability to be responsive to the needs of clients, the broader team and external stakeholders
  • Trauma informed, strengths based and client centred practice
  • Ability to assess from a biopsychosocial model/framework
  • A high standard of case management skills, and strong communication (including effective case note writing, networking, and referral skills)
  • A commitment to professionalism, including organisation skills, professional integrity and accountability, and working in a collaborative manner with all people
  • Current driver’s licence
  • National criminal record/ Police Check
  • Current Working with Children Check
  • Mary’s House Services employs women only; its Exemption Number is A140/2012.

For further information, contact [email protected], using the subject line: Senior Domestic Violence Caseworker enquiry via EthicalJobs with your contact details and we will reply as soon as possible.

How to apply

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