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Senior Operations Manager

Marist 180

About Marist180

Marist180 (www.marist180.org.au) is a not-for-profit organisation committed to creating positive change for vulnerable young people and their families. Following a successful application to deliver the Intensive Therapeutic Care contract (replacing Out of Home Care in NSW), Marist180 is now seeking applications from a dynamic, collaborative and analytical leader who preferably has experience within the Residential arena.

The position

The Senior Operations Manager position is a newly formulated role that we are very excited to be launching.

Working across our Therapeutic Care Residential Services, Unaccompanied Humanitarian Minors (UHM), Homelessness, Crisis Accommodation and Outreach Services, your main duties will be to ensure exceptional service delivery standards, achieve performance and revenue targets, manage the implementation and delivery of the Marist180 Therapeutic Framework, and ensure operational tasks are completed to service standards, contractual requirements, legislation and accreditation requirements.

A key function of this role also includes stakeholder engagement, both within and outside of the agency.

The candidate

Our ideal applicant is a person who is operationally driven with a strong sense of urgency, energy and determination to get the job done. Ideally you will be analytical, strategic and KPI’s focused. This person will have the ability to coach direct reports and emphasise on accountability. You will be expected to offer paramount support to your Managers; helping them achieve their full potential. It will be crucial for you to deliver positive outcomes via the use of excellent interpersonal skills to your advantage.

Essential Criteria:

  • A relevant tertiary qualification (or evidence of enrolment and completing tertiary qualification).
  • 10 years sector experience and demonstrated senior management experience in a similar role, preferably in a residential care environment.
  • High level of child protection regulations and best practice knowledge.
  • A strong understanding of accreditation and compliance requirements in the community sector.
  • Experience managing, leading and developing a multi-disciplinary team in a community services setting.
  • Superior written and verbal communication skills.
  • The ability to influence and imbed change.
  • Ability to work independently and as part of a team.
  • Proven ethical decision-making abilities and attention to detail.
  • Strong analytical and data management abilities.
  • Well-developed computer skills.

Work Requirements:

  • Valid Working with Children Check.
  • Clear National Criminal History Check.
  • Unrestricted NSW driver’s licence.
  • Ability to work in Australia.
  • Current and valid First Aid and CPR certification.

How to apply

Click “Apply Now” to submit your online application, please ensure you attach a resume and cover letter addressing the selection criteria.

Marist180 is committed to building a diverse and inclusive culture across the agency.  We welcome and encourage applications who meet the requirements of the position from diverse community groups and ages including Aboriginal and Torres Strait Islander, people with disabilities and other diversity groups.  Marist180 recognises the benefits that such an approach brings for our staff and clients within our programs.

Please Note: The successful applicant will be subject to background checks including a National Criminal History Check and a verification of your Working with Children’s Check.

Only shortlisted applicants will be contacted.

How to apply

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