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Carer Recruitment and Development Coordinator - Melbourne Metro

MacKillop Family Services

The Carer Recruitment and Development Coordinator (Metro Melbourne) is a specialist role within MacKillop’s Community Engagement team. The positions main functions include the supervision of Carer Recruitment and Development (CR&D) Workers across Melbourne metropolitan regions. The CR&D Workers main responsibilities are recruitment, compliance, training, assessment, development and retention of all carers within the program.

About you

We are seeking a dynamic and passionate leader capable of supervising the CR&D workers whose roles are to deliver effective recruitment, development and retention processes to support and improve the quality of care for trauma therapeutic carers.

You will be required to:

  • Supervise the Carer Recruitment & Development Workers in the Melbourne metropolitan regions.
  • Assist in the development and implementation of a clear strategic plan with regard to the attraction, recruitment, development and retention of foster carers.
  • Ensure carer compliance systems are working effectively and strictly adhered to the recruitment and accreditation process.
  • Actively work with the HBC teams to ensure compliance is maintained and meets MacKillop and DHHS Standards.
  • Provide regular staff supervision and strong communication systems are in place.
  • Support staff to engage with the wider Home-Based Care teams in each region.
  • Facilitate carer training, assessments and carer recruitment activities.
  • Ensure the maintenance of EDDI (MacKillop’s Electronic Data and Document Interface) to ensure all carer activity can be regularly monitored and analysed.

Key Responsibilities include:

Recruitment

The Carer Recruitment and Development Coordinator will:

  • Represent MacKillop Family Services at community events to attract new foster carers and raise community awareness of foster care.
  • Ensure staff respond to carer enquiries in a timely manner once received from the centralised enquiry line operator and when required, respond to enquiries.
  • Ensure the relevant compliance requirements are consistently met for all carers.

Carer Training

The Carer Recruitment and Development Coordinator will:

  • Facilitate Shared Lives and Trauma Informed Care (TIC) training.
  • Seek ongoing training opportunities for carers post accreditation.
  • Ensure carers receive invites to post accreditation training.
  • Increase cultural awareness training opportunities.

Assessment

The Carer Recruitment and Development Coordinator will:

  • Support staff to prioritise carer assessments based on need and priority.
  • When required, participate in carer assessment and compile assessment reports.
  • Complete compliance checks relevant to the program guidelines.
  • Ensure relevant compliance and administrative processes are completed relating to carer accreditation.

Carer Support

The Carer Recruitment and Development Coordinator will:

  • Support staff to coordinate post accreditation training sessions for carers.
  • Implement and facilitate support mechanisms and feedback opportunities for carers.
  • Work collaboratively with CR&D staff and HBC staff to facilitate carer support groups.
  • Assist in organising carer celebrations/social events.

Data collection

The Carer Recruitment and Development Coordinator will:

  • Ensure all carer information is regularly inputted to EDDI and other relevant data systems.

Key Selection Criteria

The successful applicant will have:

  • An appropriate tertiary qualification in Social Work, Children’s Services, Welfare Services or equivalent.
  • Sound professional knowledge and theory base particularly in the areas of trauma, attachment and therapeutic care and assessment and training.
  • Demonstrated experience supervising staff and building effective teams.
  • Strong verbal and written communication.
  • Ability to adhere to deadlines and meeting KPI’s while working under pressure (exceptional organisational and administration skills).
  • Able to work effectively with a wide range of diverse people, including stakeholders
  • High levels of computer literacy – MS Office and databases.
  • Ability to work collaboratively at program, organisational and sector levels.
  • A commitment to the mission and values of MacKillop Family Services.

Other criteria not essential but desirable:

  • Trained in “Shared Lives”
  • Trained in “Step by Step”
  • Trained in Trauma Informed Care
  • Cert IV in Training and Assessment
  • Project Management Experience

MacKillop is committed to being a child safe organisation. Applicants will be required to undergo a criminal records checks and hold a valid employment working with children check to be successful.

If you think you have the knowledge and skills to make a positive contribution to the lives of young people and our team, then we want to hear from you. For more information, please contact Jasmine Perry on 0409 614 223 or [email protected].

How to apply

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