The Carer Recruitment and Development Coordinator (Metro Melbourne) is a specialist role within MacKillop’s Community Engagement team. The positions main functions include the supervision of Carer Recruitment and Development (CR&D) Workers across Melbourne metropolitan regions. The CR&D Workers main responsibilities are recruitment, compliance, training, assessment, development and retention of all carers within the program.
About you
We are seeking a dynamic and passionate leader capable of supervising the CR&D workers whose roles are to deliver effective recruitment, development and retention processes to support and improve the quality of care for trauma therapeutic carers.
You will be required to:
- Supervise the Carer Recruitment & Development Workers in the Melbourne metropolitan regions.
- Assist in the development and implementation of a clear strategic plan with regard to the attraction, recruitment, development and retention of foster carers.
- Ensure carer compliance systems are working effectively and strictly adhered to the recruitment and accreditation process.
- Actively work with the HBC teams to ensure compliance is maintained and meets MacKillop and DHHS Standards.
- Provide regular staff supervision and strong communication systems are in place.
- Support staff to engage with the wider Home-Based Care teams in each region.
- Facilitate carer training, assessments and carer recruitment activities.
- Ensure the maintenance of EDDI (MacKillop’s Electronic Data and Document Interface) to ensure all carer activity can be regularly monitored and analysed.
Key Responsibilities include:
Recruitment
The Carer Recruitment and Development Coordinator will:
- Represent MacKillop Family Services at community events to attract new foster carers and raise community awareness of foster care.
- Ensure staff respond to carer enquiries in a timely manner once received from the centralised enquiry line operator and when required, respond to enquiries.
- Ensure the relevant compliance requirements are consistently met for all carers.
Carer Training
The Carer Recruitment and Development Coordinator will:
- Facilitate Shared Lives and Trauma Informed Care (TIC) training.
- Seek ongoing training opportunities for carers post accreditation.
- Ensure carers receive invites to post accreditation training.
- Increase cultural awareness training opportunities.
Assessment
The Carer Recruitment and Development Coordinator will:
- Support staff to prioritise carer assessments based on need and priority.
- When required, participate in carer assessment and compile assessment reports.
- Complete compliance checks relevant to the program guidelines.
- Ensure relevant compliance and administrative processes are completed relating to carer accreditation.
Carer Support
The Carer Recruitment and Development Coordinator will:
- Support staff to coordinate post accreditation training sessions for carers.
- Implement and facilitate support mechanisms and feedback opportunities for carers.
- Work collaboratively with CR&D staff and HBC staff to facilitate carer support groups.
- Assist in organising carer celebrations/social events.
Data collection
The Carer Recruitment and Development Coordinator will:
- Ensure all carer information is regularly inputted to EDDI and other relevant data systems.
Key Selection Criteria
The successful applicant will have:
- An appropriate tertiary qualification in Social Work, Children’s Services, Welfare Services or equivalent.
- Sound professional knowledge and theory base particularly in the areas of trauma, attachment and therapeutic care and assessment and training.
- Demonstrated experience supervising staff and building effective teams.
- Strong verbal and written communication.
- Ability to adhere to deadlines and meeting KPI’s while working under pressure (exceptional organisational and administration skills).
- Able to work effectively with a wide range of diverse people, including stakeholders
- High levels of computer literacy – MS Office and databases.
- Ability to work collaboratively at program, organisational and sector levels.
- A commitment to the mission and values of MacKillop Family Services.
Other criteria not essential but desirable:
- Trained in “Shared Lives”
- Trained in “Step by Step”
- Trained in Trauma Informed Care
- Cert IV in Training and Assessment
- Project Management Experience
MacKillop is committed to being a child safe organisation. Applicants will be required to undergo a criminal records checks and hold a valid employment working with children check to be successful.
If you think you have the knowledge and skills to make a positive contribution to the lives of young people and our team, then we want to hear from you. For more information, please contact Jasmine Perry on 0409 614 223 or [email protected].