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Manager - Training & Consultancy

Living Proud LGBTIQ+ Community Services of WA

About us

Living Proud was founded more than 50 years ago by a group of courageous community members who established the first gay and lesbian rights movement in Australia, called the Campaign Against Moral Persecution WA (CAMP WA). While lobbying to decriminalise homosexuality, CAMP WA established a telephone support line, called ‘Phone a Friend’.

‘Phone a Friend’ tapped into a significant unmet support need and led to the establishment of the Homosexual Counselling Service of WA in December 1973, later named the Gay and Lesbian Counselling Service (GLCS). The GLCS continued to provide telephone and other peer-based support, information, and advocacy services.

The name ‘Living Proud’ was originally used as the name of the LGBTI Suicide Prevention Project run by GLCS from 2011 to 2013. The name ‘Living Proud’ was later adopted to reflect the inclusive nature of our organisation and services.

We strive to improve the health and wellbeing of lesbian, gay, bi+, transgender, intersex, queer and other diverse people.

About the role

It’s an exciting time to join the Living Proud team! We recently reviewed our award-winning Opening Closets training program and are looking for an enthusiastic training and consultancy professional to lead the implementation of our shiny new LGBTIQ+ Diversity, Inclusion and Equity Program.

Our review identified exciting opportunities for growth, collaboration, and innovation. Our newly developed training and consultancy offerings equip us to provide a comprehensive program that will support our clients to create inclusive and safe workplaces and services for LGBTIQ+ people and communities throughout Western Australia.

This position would suit an aspiring training and consultancy professional who has a minimum of 2-5 years training and leadership experience.

For any questions about the position, please email [email protected] using the subject line: Manager - Training & Consultancy enquiry via EthicalJobs.

Salary: $93, 537 + Super (SACS award)

Duration: 12-month contract

Duties:

Program Management:

  • Provide leadership for a small team of part-time and casual training officers.
  • Undertake staff recruitment, orientation, supervision, and support.
  • Plan, coordinate and lead the delivery of Living Proud’s newly uplifted LGBTIQ+ diversity, and inclusion training and consultancy program.
  • Oversee the ongoing evaluation of existing training and consultancy offerings and contribute to the development of further offerings that meet client needs.

Stakeholder Management:

  • Actively engage with all Living Proud team members (Board, staff, volunteers) and contribute to our inclusive and productive culture.
  • Establish and maintain relationships with industry partners to support best practice and innovation.
  • Connect with community groups and organisations to explore opportunities to develop collaborative approaches.
  • Cultivate business development opportunities across corporate and community sectors.

Marketing and Promotion:

  • Coordinate the marketing and advertising of Living Proud’s training and consultancy services through the development of a Marketing and Communications Strategy.
  • Use Customer Relationship Management and marketing systems to coordinate stakeholder management and marketing activities.
  • Where relevant, support Living Proud’s community outreach ad engagement activities such as PrideFEST events.
  • Conduct relevant networking and presentations to increase program profile

Administration:

  • Manage eLearning and other relevant program systems and software to ensure effective marketing and delivery of training and consultancy programs.
  • Ongoing refining and adapting of the Project Implementation Plan.
  • Work with the Programs Manager and Finance Officer to manage the program budget and ensure efficient allocation of monies.
  • Ensure project reporting is completed and submitted to funders and Board within deadlines.
  • Maintain policies, procedures, and practices to ensure Living Proud provides efficient and best practice service delivery.
  • Participate in professional and performance development as required.
  • Attend internal and external meetings as required.

Essential Criteria

  1. Relevant qualifications and experience managing the delivery of high quality and effective training and consultancy services.
  2. Demonstrated understanding of issues faced by LGBTIQ+ people and communities and ability to address these issues through training and consultancy services.
  3. Demonstrated experience leading and supporting a dedicated team of staff.
  4. Understanding of corporate, government and not-for-profit sectors, particularly in relation to demand and uptake of training and consultancy services.
  5. Strong interpersonal and communication skills with the ability to liaise with a diverse range of key stakeholders to form collaborative approaches and partnerships.
  6. High level of project management skills including the ability to plan and achieve agreed objectives, timelines and on budget.

Desirable Criteria

  1. Understanding of the not-for-profit and community services sector.
  2. Current WA driver’s licence and access to a reliable car with full comprehensive insurance.

Closing Date for Applications

Applications will be taken on an ongoing basis until a suitable applicant is found. Please do not delay your application.

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