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Youth Worker / Support Worker - Illawarra

Lighthouse Youth Intiative
  • Casual and flexible work hours
  • Day shifts from 9:30am and evening shifts from 4pm available
  • Work in a small supportive team environment

Lighthouse Youth Initiative (LYI) is a semi-independent residential program for youth experiencing homelessness, however more than that, LYI supports young people in resolving complex trauma and as a result helps them move forward into a brighter future. Our main focus is providing a safe environment for young people to experience stability, often for the first time and to feel accepted, loved and respected. And from this foundation we are able to successfully engage young people in employment and training opportunities, as well as teaching the skills necessary to live independently. We are not looking at short term interventions; LYI is about long term transformation. Seeing young people develop healthy brains, successful relationships and engage with their community in positive and lasting ways.

Lighthouse Youth Initiative is part of Lighthouse Community Care, which is the Community arm of Lighthouse Church. Lighthouse Church is a member of the Australian Christian Churches network and currently has over 1,000 members and various entities. LYI is funded by the Service Support Fund provided by NSW Family and Community Services as well as Lighthouse Church and other fund raising initiatives. LYI is also a NDIS provider for Supported Independent Living.

Essential Criteria

  • An experienced Support Worker with a passion for trauma informed care and recovery oriented service delivery.
  • Skills and experience in managing complex behaviours.
  • A flexible and motivated person who believes that real transformation is possible for everyone and is passionate about working with those living with disabilities and/or mental illness.
  • An enthusiastic person who enjoys both one on one and group support activities.
  • The ability to work a flexible range of shifts including evenings and weekends.
  • A willingness to follow direction and uphold a workplace culture that fosters effective teamwork and recognition of achievement.
  • Good written and verbal communication skills.
  • Experience working with computer programs such as Microsoft Office.
  • Knowledge and experience implementing professional boundaries.
  • A minimum qualification of Cert IV in Community Welfare, Disability Supports, Youth Work or equivalent.
  • Qualifications or professional development in the area of Trauma Informed Care and Practice.
  • A current driver's license and access to a comprehensively insured vehicle, and willingness to transport clients in your own vehicle when required
  • Current First Aid Certificate (or willingness to obtain)
  • Current Police Check and WWCC (or willingness to obtain)

Key Responsibilities & Duties

  • Offer support, direction, and practical assistance to clients to help them develop their capacity to take responsibility for themselves. This includes monitoring such activities as chores, cooking, grocery shopping and personal hygiene.
  • Manage Clients with challenging behaviours in accordance with trauma informed care practices based on protocols developed by Therapeutic Mentor and external professionals.
  • Administrative duties in relation to providing supports to LYI clients and staff
  • Transport and accompany clients to LYI programs and external appointments.
  • Advocate on behalf of individual clients and liaise with Government departments and other community-based services.
  • Ensure the daily operations and condition of all the premises are kept at a satisfactory standard.
  • Liaise with and support the case management team to provide effective and holistic services to LYI clients and NDIS outreach clients.
  • Implement LYI policies and procedures in line with SHS and NDIS legislative requirements. Including Resident Handbook and Staff Code of Conduct incorporating safety and security for clients and staff.
  • Ensure all clients are properly cared for and that requests by and requirements of clients are forwarded to case managers to be dealt with appropriately, in a caring and supportive manner.
  • Organise and participate in recreational and/or educational activities on and off site.
  • To attend and participate in appropriate training courses/workshops.


Social, Community, Home Care and Disability Services Industry Award Level 2

Casual Minimum Base rate $35.51

How to apply

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