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Team Leader (Aged Care - CHSP) - Canberra

Life Without Barriers (National)
  • Maximum Term Contract

About the Organisation

Enhance the lives of older Australians by joining the Life Without Barriers team. Guided by every client’s individual needs and interests, our personalised in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and connections within their community.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

In this role as Team Leader within our Aged Care team, you be responsible for overseeing the quality delivery of Commonwealth Home Support Programme (CHSP) services to clients throughout the Canberra region. You will work in partnership  with our clients and their representatives to develop and implement care plans which are meaningful, that reflects their individual goals and supports them to achieve positive outcomes. You will also take responsibility in leading and motivating a cohort of 20-30 community based support workers to deliver quality aged care support services.

Ideally, We are looking for someone with prior leadership/coordination experience within the Aged Care industry and a strong understanding of the Aged Care Standards and the Commonwealth Home Support Programme (CHSP).

This  position is offered on a Full-Time, Maximum Term Contract (to July 2022) with the ordinary hours of work are Monday - Friday during business hours. Please note that some work outside of core hours may be required to support the immediate needs of needs of clients and/or support staff.

Key Responsibilities

  • Coordinate and monitor high quality care and support services
  • Monitor CHSP individual costs, ensuring services are within budget constraints, guidelines, and Home Care Quality Standards.
  • Monthly data entry for reporting requirements.
  • Develop, lead, motivate and manage a small cohort of community-based support workers
  • Liaise with internal and external stakeholders.
  • Model appropriate conflict resolution, communication, and positive behaviour management skills, point of escalation and adjudication where relevant for client and direct staff feedback
  • Communicate and act in ways that are consistent with Life Without Barriers values: Responsive, Imaginative, Courageous, Respectful and Relationships

Skills & Experience

  • An unrestricted Australian Driver’s Licence
  • Demonstrated experience of working in a leadership or coordination role within the Care Industry
  • Certificate IV Community Services, Health, Nursing or similar, or equivalent experience
  • Demonstrated knowledge of person-centred thinking, Aged Care Standards and an understanding of CHSP.


  • Meaningful work opportunity at one of Australia's largest and leading Social Purpose Organisations
  • Access to Salary Packaging benefits to claim up to $15,900 in tax free earnings
  • Monthly Rostered Day Off (RDO)

Successful candidates will be required to clear relevant state-based probity checks including National Criminal History Record Check and the ACT Working With Vulnerable People Card.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Kristy Crowe at recruitment@lwb.org.au, using the subject line: Team Leader (Aged Care - CHSP) - Canberra enquiry via EthicalJobs.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview
Applications close at midnight on Monday 27th September 2021

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)

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