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Senior Support Coordinator - NDIS - Hobart

Life Without Barriers (National)
  • Permanent, full time

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. 

Our Purpose is to partner with people to change their lives for the better. Our values state our beliefs, drive our purpose and drive everything we do. All people engaged by Life Without Barriers are required to uphold our values of being: Responsive, Imaginative, Courageous, Respectful and promoting Relationships.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

The purpose of the Senior Support Coordinator, NDIS is to assist NDIS participants in the support coordination and implementation of all supports in their funded plan, including informal, mainstream and community supports, funded supports and assist in supervising, leading and coordinating the Support Coordination teams.  This is a new permanent, full time role based in Hobart, to lead a growing team of Support Coordinators.

Key Responsibilities

  • Support the customer to implement their NDIS plan, including assistance to identify and select providers
  • Monitoring plan outcomes & plan expenditure to ensure the plan remains in budget
  • Strengthen and enhance the customer’s abilities to self-direct their own supports and participate in the community;
  • Provide leadership to staff, including providing supervision, role modelling, coaching and mentoring for direct reports
  • Assist with the induction and training of new and existing staff.
  • Ensure consistency of approach to clients across the team
  • Assist in auditing and monitoring of Individual Plans to ensure that they meet the individual clients’ personal needs and choices and maximise quality of life for each client
  • Be first point of escalation for queries

Skills & Experience

  • Relevant Tertiary qualifications including Diploma in Disability and / or significant experience in support coordination assisting clients with complex needs
  • Demonstrated experience in working with people with a disability, including supporting people with disability to develop positive relationships with a broad range of internal and external stakeholders
  • Demonstrated application of the objectives and principles of the National Standards for Disability Services
  • A professional and positive outlook about supporting people with disabilities and commitment to supporting and promoting the individual needs, skills, abilities and personal goals of people with disabilities.
  • Commitment to the values of dignity, respect, inclusion, empowerment, confidentiality and strength-based practice
  • Strong coordination, leadership and peer support skills
  • Excellent verbal communication skills and a demonstrated ability to engage with clients and their families to support them as participants of the National Disability Insurance Scheme
  • Strong written and computer skills for the creation of plans, programs, reports, correspondence and other documents

Successful candidates will be required to clear probity checks including National Criminal History Record Check and hold Tasmanian Working With Vulnerable People Registration, including NDIS Worker Screening.

Benefits

  • New, permanent role in fast growing, national for-purpose organisation
  • Flexible work arrangements, with mix of office and work from home options available
  • Ongoing training & development opportunities

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact [email protected], using the subject line: Senior Support Coordinator - NDIS - Hobart enquiry via EthicalJobs.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)

How to apply

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