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Reporting Officer - Ballina / Newcastle

Life Without Barriers (National)

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

This is a permanent part time role, working approximately 20 hours per week, based in either our Ballina or Newcastle office, the successful candidate will provide quick and accurate data entry assistance to our disability programs. 

You will be responsible for accurately entering a high volume of data into the relevant system/s and assisting in reporting to the NDIS Quality and Safeguards Commission. The successful candidate will have previous high-volume data collation and entry experience and be able to manage competing priorities to deliver high quality outcomes in a busy work environment.  

Key Responsibilities

  • Enter data into database software and check to ensure accuracy of data that has been inputted as per data entry guidelines
  • Resolve discrepancies in information and obtain further information where required for incomplete data/information
  • Respond to information requests from managers and other operational units as required
  • Ensure successful program management and communication through timely and accurate reporting. stakeholder liaison and understanding of high levels of data and service needs

Skills & Experience

  • Experience in a high-volume data entry role and the preparation and monitoring of a high volume of correspondence and documentation
  • Ability to manage sensitive information and maintain confidentiality.
  • Experience in and the ability to manage competing priorities and deliver high quality outcomes within strict deadlines
  • Proficiency in the use of Microsoft Office programs and familiarity with data base software (such as PRODA and Excel) and data entry guidelines
  • Strong written communication skills in summarising information for reports
  • The ability to build and maintain collaborative working relationships with a range of stakeholders


  • Opportunity to work for one of Australia's largest social purpose organisations
  • Permanent part time role – location Ballina or Newcastle
  • Great salary packaging benefits

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact at recruitment@lwb.org.au using the subject line: Reporting Officer - Ballina / Newcastle enquiry via EthicalJobs.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview. 

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA). 

How to apply

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