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Life Without Barriers (National)'s logo

Program Manager, NDIS - Alice Springs

Life Without Barriers (National)
  • Opportunity to work for one of Australia's largest not for profit organisation
  • Attractive Remuneration Package with excellent tax benefits and RDO's
  • Based in Alice Springs, Permanent full-time position

About the role

The newly appointed Program Manager, NDIS will join a team of two existing Program Managers and will be part of the regional leadership team. You will be responsible for the implementation and delivery of culturally responsive care to people accessing the NDIS in Central Australia.

This includes the management of active support and living skills programs, budgets, human resources support, internal and external stakeholder relationships, and community engagement.

The Program Manager will provide leadership to a team of house supervisors focusing on outcomes for people with disability and/or mental health condition, quality service provision, culturally responsive care, adherence to standards, growth and the performance of each service.

Key Responsibilities 

  • Lead and support a team of house supervisors to mentor, coach and develop a team of support workers in the provision of person centred support to people with a disability and/or mental health condition
  • Ensure compliance with legislation, standards, contractual requirements and internal policy
  • Contribute to the growth and diversification of LWB business and manage programs within approved budget
  • Ensure delivery of program services in accordance with program budget, local business plans and in line with client needs and plans.
  • Develop and embed mechanisms for continuous improvement to capture customer service metrics, seek feedback and refine processes
  • Maintain and develop positive and professional working relationships with key stakeholders and partners

Skills & Experience 

  • Extensive knowledge and experience in working with Aboriginal and/or Torres Strait Islander communities
  • Degree qualification in Human Services or related discipline
  • Experience working directly in the NDIS space
  • Current unrestricted Australian driver licence
  • Demonstrated experience (3+ years) in team leadership and management
  • Working knowledge of relevant legislative and regulatory environment for areas of business responsibility

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role). 


  • Work for one of Australia’s largest social purpose organisations
  • Competitive salary, Tool of Trade and salary sacrificing 
  • Monthly RDO available
  • Ongoing training and mentoring support

About the Organisation 

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 530 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au using the subject line: Program Manager, NDIS - Alice Springs enquiry via EthicalJobs.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)

How to apply

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