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Program Manager - Aged Care - Townsville

Life Without Barriers (National)

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

We currently have an exciting opportunity for an experienced Program Manager to join our Townsville team in a management position. The Program Manager oversees and manages the day-to-day operations of our Aged Care Programs.

This position would suit someone who is passionate about leading and developing a team that is providing aged care services.

This position is being offered on a 12 month maximum term, full time basis at our Townsville office. The working hours are 8:30 am – 5:00 pm Monday to Friday with a monthly RDO. 

Key Responsibilities

  • Develop, lead, motivate and manage a multi-disciplinary team
  • Overseeing the caseloads of direct reports and providing practical support as required
  • Manage the aged care program compliant with legislation, standards, contractual requirements and internal policy
  • Ensure delivery of program services in accordance with program budget, local business plans and in line with client needs and plans
  • Ensure a consistent standard of quality is delivered for program in accordance with regulations prescribed in relevant legislation and funding agency standards
  • Manage risks and issues arising in the course of service management

Essential Criteria

  • A degree qualification in Human Services or similar
  • Significant experience in aged care
  • Demonstrated leadership and people management skills
  • Ability to demonstrate strong change management skills
  • Highly developed critical thinking and reflective practice skills
  • High level communication, influencing, liaison, negotiation and mediation skills
  • Current Drivers Licence

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).


  • An attractive remuneration package will be offered to the successful applicant, including trade of tool vehicle, mobile phone and laptop + non for-profit tax reduction options
  • Onsite shared parking options
  • Supportive team environment
  • Salary packaging tax benefits, meal entertainment benefit, novated leasing and more
  • Growing organisation with great career opportunities
  • Monthly RDO

How to Apply

Include your resume and covering letter in one document, click ‘Apply Now’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au using the subject line: Program Manager - Aged Care enquiry via EthicalJobs.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

 Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)

How to apply

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